PI
Senior support lead
Purview India Consulting and Services LLP · Coimbatore · onsite · Posted 65d ago
Undisclosed6–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Provide timely and effective support to clients and internal teams.
- Manage and resolve complex issues efficiently.
- Collaborate with cross-functional teams to achieve business objectives.
- Develop and implement process improvements to enhance client satisfaction.
- Analyze data and metrics to identify trends and areas for improvement.
- Train and guide junior team members on best practices.
Job Requirements
- Proven experience in a similar role with excellent communication skills.
- Strong problem-solving and analytical skills with attention to detail.
- Ability to work effectively in a fast-paced environment with multiple priorities.
- Experience with issue resolution and conflict management.
- Strong leadership and team management skills with the ability to motivate others.
- Familiarity with industry-specific software and tools is an asset.
Sourced from naukri
Skills
conflict managementteam managementleadershipCommunication SkillsClient Satisfaction