Senior Support Engineer

Infinite HR Solutions · Bengaluru · onsite · Posted 72d ago

Undisclosed5–8 yrsfulltimeSourced from Naukri

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About this role

Job Title: Senior Technical Support Engineer\/ Senior Support Engineer
Experience: 5-8 Years
Grade : E3
Location: Bengaluru \/ Hyderabad
1st shift: 7am to 4pm and 2nd shift: 2pm - 11pm

Domain: Healthcare (Radiology \/ Cardiology\/ Ancillary Preferred)
Location: Bangalore\/Hyderabad

Responsibilities

Act as second-level escalation for complex imaging application and infrastructure issues.
Perform root cause analysis across applications, network, server, database, and SSL layers.
Manage VMware clusters, storage arrays, RIS\/VNA systems, and cloud-hosted imaging workloads.
Develop and maintain automation scripts (PowerShell, WMI) for monitoring and deployment.
Collaborate with database administrators to optimize SQL\/Oracle databases supporting imaging systems.
Ensure high availability, disaster recovery, and cybersecurity compliance for imaging applications.
Support and optimize dictation platforms (Powerscribe, Augnito, Dragon) and Image Viewer tools.
Mentor junior engineers and enforce ITIL-based incident\/problem management. Skills Requirements

5+ years of experience in imaging application and IT infrastructure support.
Advanced knowledge of VMware, cloud (Azure\/AWS), storage (SAN\/NAS), and server administration.
Strong database troubleshooting skills (SQL queries, performance tuning).
Experience with web services integration (SOAP\/REST APIs) for imaging workflows.
Proficiency in PowerShell\/WMI scripting for automation and monitoring.
Expertise in RIS, VNA, Image Viewer applications, and dictation platforms.
Familiarity with advanced image post-processing workflows in radiology and cardiology.
Knowledge on IHE Radiology and Cardiology Profiles.
Strong expertise in PACS preferably in Change Merge PACS systems and RIS platforms, including change and merge initiatives across multi-site healthcare environments. Qualifications

BE in CSE, IT, or BME; MSc in Computer Science, Health Informatics, or Biomedical Engineering.
Certifications: CCNA, ITIL, HL7, DICOM.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Sourced from naukri

Skills

AutomationDICOMapisDisaster recoveryBiomedical EngineeringCardiologyamazon web servicesBiomedicalCCNADatabase TroubleshootingdeploymentDictationCybersecurity CompliancecloudCyber SecurityAdministrationcomplianceMicrosoft Azure

About Infinite HR Solutions

Actively hiring

Infinite HR Solutions

Hiring

Global B2B Stablecoin Processor

employees

2024

2 years old

Bangalore / Bengaluru, Karnataka

India

₹13.8L PA avg

Avg at Infinite HR Solutions

About

Infinite is a global technology solution provider headquartered in Rockville, Md. The company provides business technology solutions and product engineering services for telecom, hi-tech, healthcare, media entertainment, insurance, banking financial services, retail, public sector, travel and transport, and government. With the proprietary frameworks, platforms, accelerators, and domain experts, Infinite has been solving challenges for Fortune 1000 companies since 2001. Core service offerings include business transformation, digitalization, cloud services, application development management services, quality engineering and assurance, product/platform engineering, and infrastructure services.

Industries

FinanceFinTechPayments

Employee ratings

10 reviews

3.2/ 5

Culture

3.0

Career growth

2.3

Work-life

3.3

Employees rate it well for

Compensation & Benefits33Work-Life Balance33

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