Senior Support Engineer Digital Transformation & OT

Are you interested in high-quality, natural, and tasty nutrition

We are! It's our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Role: Senior Support Engineer- Digital Transformation & OT

Location: Pune, India

Relevant Experience: 6-12 Yrs

About the Role: At Döhler, we operate 50 factories worldwide powered by cutting-edge, modern, globally standardized OT systems. As a Senior OT Support Engineer, you take ownership where standard processes end: solving complex issues, driving automation, and leading global rollouts in a highly dynamic production environment.

Your Responsibilities

• Global OT Support
• Act as escalation point for issues beyond SOPs
• Troubleshoot complex system, integration, and data challenges
• Factory Enablement
• Support and optimize operations across 50 production sites
• Manage high-impact change requests with global stakeholders
• Global Rollouts
• Support and lead OT system rollouts and deployments worldwide
• Drive implementation directly in real production environments
• Automation & Continuous Improvement
• Automate repetitive SOP-driven tasks
• Build scripts, tools, and workflows to increase efficiency and stability
• Hands-on Execution
• Work directly with shopfloor systems and technologies
• Bridge the gap between concept and real-world operations

Your Profile

• Strong hands-on experience in OT / Manufacturing IT / Industrial Systems
• Proven experience in shopfloor environments
• Expertise in MES, SCADA, PLCs, and system integrations
• Experience with global rollouts / deployments
• Skills in automation / scripting (e.g., Python, PowerShell, APIs)
• Strong analytical and problem-solving mindset
• Fluent in English