Senior Staff Product Manager

We are seeking a highly skilled and strategic Senior Staff Product Manager to lead the development and execution of our Integrations and API Platform. As a Senior Staff Product Manager, you will be responsible for driving the vision, strategy, and roadmap for our integration capabilities, enabling seamless connectivity between our products and external systems. You will work closely with cross-functional teams including engineering, design, marketing, and sales to ensure the API platform and integrations meet customer needs, drive business growth, and provide a competitive advantage in the market.

Key Responsibilities

• Product Strategy Vision: Define and own the product vision and strategy for the Integrations and API Platform, aligning with the company's overall business goals and market needs.
• Roadmap Management: Develop and maintain a comprehensive product roadmap for integrations and APIs, prioritizing features based on customer feedback, business value, and technical feasibility.
• Cross-Functional Collaboration: Work with engineering, design, marketing, and sales teams to ensure successful product development, launch, and adoption.
• Customer Market Insights: Gather customer feedback and conduct market research to understand integration needs, opportunities, and pain points. Translate these insights into actionable product features.
• API and Integration Development: Oversee the design, development, and deployment of APIs and integrations that enhance the customer experience and provide seamless connectivity to external systems and platforms.
• Technical Leadership: Partner with engineering teams to ensure the technical execution of integration solutions meets high standards of reliability, security, and scalability.
• Performance Metrics: Define and track key performance indicators (KPIs) for integrations and APIs, ensuring that the platform meets both customer expectations and business objectives.
• Stakeholder Communication: Act as the primary point of contact for all integration-related initiatives, providing clear communication to both internal and external stakeholders regarding product progress, updates, and outcomes.
• Continuous Improvement: Stay up to date with industry trends, new technologies, and competitive offerings in the integration and API space. Continuously refine the product strategy and roadmap based on learnings and feedback

Skills and Experience

• Bachelors degree in Computer Science, Engineering, Business, or a related field. MBA is a plus.
• 8+ years of experience in product management, with a focus on API platforms, integrations, or SaaS products.
• Strong technical background with experience working closely with engineering teams to develop APIs and integrations.
• Deep understanding of RESTful APIs, Webhooks, OAuth, SSO, data formats (JSON, XML), and integration protocols.
• Proven ability to manage complex products and work with cross-functional teams to deliver high-impact solutions.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate with both technical and non-technical stakeholders.
• Experience with Agile product development methodologies.
• Familiarity with tools like Postman, Swagger, or similar for API testing and documentation.