Senior Staff - Ops

Job Summary

The Senior Executive Operations Field Manpower Hiring is responsible for supporting the branch in maintaining adequate outsourced field manpower across fixed-salary and per-piece workforce models. The role works closely with the Branch Operations Manager, operational supervisors, manpower vendors and relevant support teams to understand manpower requirements, source suitable candidates, coordinate selection and onboarding, and ensure timely deployment of field staff. The role is primarily field-oriented and requires strong local sourcing capability, vendor coordination, follow-up and execution to ensure adequate manpower availability for regular operations, replacements and peak business requirements.

Key Roles Responsibilities

• Understand approved outsourced manpower requirements from the Branch Operations Manager.
• Source candidates for field operational roles through local networks, referrals, manpower vendors, field sourcing and other approved channels.
• Support hiring requirements across fixed-salary and per-piece workforce models.
• Conduct initial candidate screening against basic eligibility, location, shift and job requirements.
• Maintain an active candidate pipeline to support regular vacancies, attrition, replacements and peak manpower requirements.
• Coordinate candidate interviews / selection with the concerned Operations Manager or supervisor.
• Support selected candidates in completing required documentation and onboarding formalities.
• Coordinate with manpower vendors and relevant teams for KYC, background verification and other required onboarding processes.
• Ensure candidates are correctly mapped to the appropriate vendor, branch / location and workforce model fixed salary or per-piece, as applicable.
• Follow up until completion of onboarding and successful deployment at the assigned location.
• Work closely with empanelled manpower vendors to ensure timely fulfilment of approved requirements.
• Regularly engage with local sourcing markets and potential candidate pools.
• Track vendor-wise candidate mobilisation, selection, joining and deployment.
• Support urgent manpower mobilisation during peak periods, volume increases or unexpected manpower shortages.
• Escalate persistent manpower gaps or sourcing challenges to the Branch Operations Manager.
• Maintain accurate records of manpower requirements, candidates sourced, selected, joined, deployed and dropped.
• Track open vacancies and provide regular hiring status updates to the Branch Operations Manager.
• Ensure completion of required KYC, BGV, documentation and onboarding processes before deployment, as applicable.
• Ensure hiring and onboarding are undertaken only through approved organisational processes and authorised vendors.
• Ensure no unauthorised fees or payments are collected from candidates.
• Maintain confidentiality and accuracy of candidate and workforce information.

Qualifications Experience

• Education. Graduate from a recognised university preferred. Candidates with relevant experience in field hiring, manpower sourcing, staffing or logistics operations may also be considered based on business requirements.
• Experience. Preferably 3-5 years of relevant experience in field hiring, manpower sourcing, staffing or logistics operations.
• Experience independently handling outsourced manpower requirements for a branch / location will be preferred.
• Prior exposure to vendor-managed manpower or high-volume frontline hiring will be an advantage.

Skills Capabilities

Technical Competencies

• Field Sourcing Candidate Mobilisation
• Outsourced Manpower Hiring
• Basic Candidate Screening
• Vendor Coordination
• Hiring Onboarding Coordination
• Documentation Record Management
• Local Labour Market Knowledge
• Basic MS Office / Digital Systems

Behavioural Competencies

• Execution Focus
• Communication Interpersonal Skills
• Follow-through Ownership
• Ability to Work Extensively in the Field
• Candidate Orientation
• Teamwork Collaboration
• Problem Solving
• Sense of Urgency

Key Performance Indicators

• Manpower Fulfilment. Fulfilment of approved outsourced manpower requirements across fixed-salary and per-piece models.
• Hiring Turnaround Time. Timely closure of requirements from vacancy identification to field-ready deployment.
• Joining Deployment. Candidate joining conversion and successful deployment against approved requirements.
• Workforce Stability. Early-stage attrition / replacement levels of manpower hired.
• Process Compliance. Accurate and timely completion of KYC, BGV, documentation and onboarding requirements.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.