Senior SRE Engineer

Responsibilities:

• Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services.
• Lead incident management for critical production issues - drive root cause analysis (RCA) and postmortems.
• Create and maintain runbooks and standard operating procedures for high availability services.
• Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption.
• Coordinate cross-functional war-room sessions during major incidents and maintain response logs.
• Develop and improve automated system recovery, alert suppression, and escalation logic.
• Use GCP tools like GKE, Cloud Monitoring, and Cloud Armour to improve performance and security posture.
• Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems.
• Analyse performance metrics and conduct regular reliability reviews with engineering leads.
• Participate in capacity planning, failover testing, and resilience architecture reviews.
• Drive operational excellence and platform resilience.
• Reduce MTTR and increase service availability.
• Own incident and RCA processes.

Requirements:

• 6-8 years of SRE or infrastructure engineering experience in cloud-native environments.
• Proficiency in GCP, including GKE, Load Balancing, VPN, and IAM.
• Hands-on knowledge of Prometheus, Grafana, ELK, and Datadog for observability.
• Strong understanding of Kubernetes and Docker for containerisation and orchestration.
• Familiarity with incident management, including on-call support, RCA, and SLIs/SLOs.
• Proficient in Terraform and Helm for Infrastructure as Code.
• Knowledge of PagerDuty and OpsGenie for incident management.
• Proficiency in GCP Monitoring and SkyWalking.
• Knowledge of Service Mesh and API Gateway.
• Familiarity with GCP Spanner and basic knowledge of MongoDB.