Senior Specialist

Job Title: Sr. Specialist - Accounts Receivables
Location: Hyderabad
Reports to: Accounts Manager
Job Summary:
The Senior Specialist Accounts Receivable is responsible for applying customer
payments accurately and on time, while maintaining clean and up-to-date AR records.
This role also supports returns, refunds, and commission-related adjustments, ensuring
all transactions follow company policies.
Key Responsibilities:
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Apply daily cash receipts (ACH, wires, checks, lockbox, credit cards) accurately
and promptly
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Review remittances and apply payments to the correct invoices
Reconcile unapplied cash and research discrepancies with internal teams and
customers
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Process customer refunds, including overpayments and credit balances
Support return orders by validating and posting credits correctly
Handle customer commission-related adjustments (e.g., sales commissions
impacted by returns, cancellations, or payment status) in coordination with Sales
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Investigate and resolve short pay, deductions, and pricing issues
Partner with Credit, collections, and Sales to keep customer accounts accurate
Maintain clear documentation and audit trails
Assist with bank reconciliations and cash clearing
Support month-end close, including AR cleanup and reporting
Identify opportunities to improve processes, especially in high-volume
environments
Qualifications:

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Bachelors degree in accounting, finance, or related field (preferred)
36 years of AR or cash application experience
Strong understanding of cash applications, refunds, and credit memos
Experience with returns and adjustments in product-based businesses
Familiarity with ERP systems (SPS, SAP, Oracle, NetSuite, etc.)
Strong Excel skills
Detail-oriented with solid reconciliation skills
Good communication and teamwork skills
Preferred Skills:
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Experience with deductions and dispute resolution
Background in high-volume, order-based environments (e.g., stone,
manufacturing, construction materials)
Work Schedule Requirement:
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This role requires working in US shift / night shift to support operations
Flexibility during month-end close
Key Performance Indicators (KPIs):
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Cash application accuracy and turnaround time
Reduction in unapplied cash
Timely processing of refunds and credits
Accuracy of commission adjustments
Speed of resolving discrepancies