Senior Specialist - System Management

Job Summary Responsibilities

• Disaster Recovery (DR) exercises for critical applications and working on projects
• Creating virtual machines from VM Templates
• Updating Templates
• Allocating resources and tuning performance of virtual machines
• Maintaining virtualization environment using VMware and procedural documentation and manuals
• Executing VM hardware upgrade
• Snapshot management
• Cloning
• Storage migrations
• Datastore creations
• vMotion of Virtual Machines
• Host patching
• General application patching in VMs and Templates
• HA DRS configuration and troubleshooting
• New VLAN creation
• P to V (physical to virtual) with VMware standalone converter client
• Managing/creating file system Disk management and troubleshooting various issues
• Installing configuring Monitoring Backup and Antivirus agents
• Troubleshooting of disk space Windows Firewall Networking issues Windows operating system backup and IIS issues
• Leading maintenance backups system upgrades including service packs patches hot fixes vulnerability management and security configuration issues raised by clients
• Coordinating with vendor for replacement of faulty hardware HP IBM and DELL
• Communicating with stakeholder and closing the issues assigned in order to ensure support availability as per agreed SLAs
• Conducting architecture requirements assessment software and hardware upgrade
• Recommending and implementing service improvements using ITIL
• Customer Satisfaction Index (CSI) to create improved efficiency and effectiveness
• Providing level 3 support and troubleshooting issues within primarily a systems environment
• Verifying change requests and defects tracking and assisting in Incident management Change and Problem Management

Administrative/Documentation

• Documentation for all the activities procedures according WI DLD and TRD to the company standard
• Administer general SCCM 2012 daily administration
• Willing to Periodically Work EveningsWeekends to Support Upgrades Patch Mgmt
• Provision and support servers for the patch development and QA of applications created by other teams and divisions
• Maintain and understand systems regulatory requirements and security interdependencies of hosting systems
• Actively participate in hardware and software configuration and change management processes
• Provide support for escalated issues from support technicians
• Open support cases with external Vendors when required
• Perform scheduled server maintenance activities including server activities such as patching
• Azure or AWS cloud as a plus

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.