Senior Specialist - Program & Project Management

Role Description

Job Title: SAP Organizational Change Management OCM Consultant / Senior Consultant

Location: India Pune or Mumbai with potential travel to USA and or Europe

Company: LTM

Experience: 10Years

Job Type: Fulltime

Education: Bachelors or Masters in Organizational Psychology Business Administration Change Management eg Prosci ADKAR andor SAP Certified

About The Role

• As an SAP Organizational Change Management OCM Consultant you will lead the change enablement workstream for SAP S4HANA SuccessFactors Concur etc transformation programs on behalf of LTMs clients.
• You will apply a personabased approach to drive stakeholder engagement learning and adoption across global organizations.
• This role requires deep expertise in stakeholder analysis change impact communication strategy learning needs analysis and business readiness assessments.
• You will work closely with senior stakeholders to build the case for change understand pain points and translate them into needs and delighters aligned to personas.
• You will also leverage digital adoption platforms and AI tools to enrich content and accelerate user enablement
• You will design and implement change strategies that address the implications for roles responsibilities processes systems and data related change.
• Your work will ensure business continuity stakeholder alignment and successful adoption of new ways of working including smooth transition to operate and maintain with a focus on adoption.
  
  

Key Responsibilities

Change Strategy Planning:

• Develop and execute comprehensive change management strategies aligned to SAP Activate methodology
• Build the case for change by identifying business drivers pain points and transformation goals
• Apply personabased approaches to segment user groups and tailor change interventions
• Conduct stakeholder analysis to identify influence impact and engagement strategies
• Assess and document the implications for the IT operating model including process changes roles responsibilities and governance
• Lead change impact assessments and business readiness reviews to ensure organizational preparedness identifying and recording business value
• Define and implement communication strategies to support awareness understanding and commitment
  
  

Learning And Enablement

• Conduct learning needs analysis to identify skill gaps and training requirements
• Design and deliver enablement programs using SAP EnableNow WalkMe DAP WalkMe Learning Arc and other digital adoption platforms
• Leverage AI tools to generate and enrich training content FAQs and knowledge articles.
• Collaborate with functional and technical teams to ensure training aligns with futurestate processes and system design
  
  

Stakeholder Engagement and Communication:

• Engage stakeholders at all levels from end users to Clevel executives to drive alignment and adoption
• Facilitate workshops town halls and feedback sessions to foster twoway communication
• Develop targeted communication plans and materials tailored to personas and change impacts
• Monitor stakeholder sentiment and adjust engagement strategies accordingly
  
  

Deliver Excellence And Execution

• Lead the OCM workstream across SAP implementation lifecycle including fittostandard testing cutover and hypercare
• Collaborate with project managers functional leads and business sponsors to integrate change activities into the overall program plan
• Track and report change KPIs adoption metrics and readiness indicators
• Ensure alignment with SAP Activate phases and deliverables
  
  

Required Experience And Qualifications

• Experience Industry and Consulting
• Minimum 10 years of experience in Organizational Change Management with at least 5 of those years in SAP transformation programs
• Proven experience in SAP implementations supporting change enablement across global organizations
• Good understanding of order to cash supply chain finance and manufacturing processes and their change impacts required
• Experience deploying digital adoption platforms such as SAP WalkMe and SAP EnableNow
• Familiarity with AI tools for content creation and enrichment
• Experience in stakeholder management communication planning and training delivery
  
  

Qualifications And Certifications

• Bachelors or Masters degree in Organizational Psychology Business Administration Change Management or related field
• Certification in SAP S4HANA Prosci ADKAR or equivalent change management frameworks
• Familiarity with SAP Activate methodology and project delivery models Agile Waterfall
• Certification in SAP Signavio from a change impact perspective an advantage
  
  

Soft Skills Competencies

• Solid Communication Skills Ability to engage confidently with both technical and nontechnical audiences
• Analytical and ProblemSolving Abilities Ability to identify change risks structure interventions