Senior Specialist - Package Implementation

Job Summary


Responsibilities

• Provide expertlevel support and monitoring for enterprise applications using Dynatrace
• Analyze application performance metrics to identify and resolve issues promptly
• Collaborate with development and operations teams to ensure application stability and reliability
• Utilize Dynatrace dashboards and tools for proactive performance tuning and incident management
• Leverage Splunk for log analysis and correlation to enhance troubleshooting capabilities
• Maintain and update documentation related to application support processes and monitoring configurations
• Participate in continuous improvement initiatives to optimize application performance and support workflows

Roles and Responsibilities

• Monitor application health and performance using Dynatrace and respond to s in a timely manner
• Diagnose and troubleshoot complex application issues coordinating with crossfunctional teams as needed
• Conduct root cause analysis for recurring problems and implement preventive measures
• Support release management activities by validating application behavior postdeployment
• Provide technical guidance and mentorship to junior team members within the application support function
• Ensure compliance with organizational policies and industry best practices in application support
• Generate reports and communicate status updates to stakeholders regularly

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.