Senior Specialist, Implementation

Senior Specialist, Implementation Overview
- The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments globally. MasterCard Payment Gateway services testing.
- CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
- The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
- Provides the ability for customers to test new MasterCard Release code
- Accommodates testing whenever financial institutions make changes on their systems
- Do you enjoy learning new technology
- Do you like working with customers toward a common goal
- Have you ever performed a consultative role

Role
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
- Provide testing support to MasterCard customers for all products and services
- Act as processing implementation specialist to customers processing support staff. Provide guidance to execute all necessary processing implementation activities
- Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
- Define, create, maintain and document standard and non-standard key customer processing implementation processes
- Provide training to CIS organization, other MasterCard organizations and the customer

All About You
- Bachelor s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
- Information Technology system knowledge, with expert understanding of network topology, and project management
- Strong payment transaction processing and industry business principles knowledge
- Ability to interact well with customers and management
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
- Ability to drive change in a technical work environment
- Ability to multi-task covering multiple projects

• Abide by Mastercard s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.