Senior Specialist -Change Management

Job Description

Bristlecone India Limited is seeking a Senior Specialist – Change Management to independently own end‑to‑end OCM workstreams for AI and digital transformation initiatives. The role blends strategic change expertise with AI‑augmented insights, real‑time analytics, and digital adoption platform execution while serving as the primary client liaison and coach for emerging OCM practices.

Responsibilities

• Manage full OCM workstreams for AI/digital transformation programs, from planning to delivery.
• Develop and execute change strategies using AI‑powered insights, adoption monitoring, and predictive analytics.
• Design stakeholder engagement plans, influence maps, and sentiment analysis across hybrid environments.
• Conduct organizational readiness assessments leveraging AI‑driven survey tools and real‑time data.
• Implement and configure Digital Adoption Platforms (DAP) and create micro‑learning content.
• Identify and mitigate resistance, change fatigue, and adoption barriers.
• Facilitate virtual/hybrid workshops and client status sessions using digital collaboration tools.
• Own project plans, risk/issue logs, and adoption dashboards; drive status discussions with clients.
• Analyze adoption metrics, sentiment data, and dashboard insights to inform decision‑making.
• Coach and mentor 1‑2 junior consultants on emerging OCM practices and AI‑enabled methodologies.
  
  

Qualifications

• 5+ years of experience in organizational change management, preferably in AI/digital transformation.
• Proven expertise in AI‑augmented change strategy, analytics, and DAP implementation.
• Strong stakeholder management skills with experience in hybrid/virtual environments.
• Advanced data‑driven analytical abilities; comfortable with real‑time dashboards and sentiment analysis.
• Hands‑on experience with Digital Adoption Platforms and AI‑enabled survey/assessment tools.
• Excellent executive‑level communication and AI‑assisted storytelling capabilities.
• Demonstrated ability to facilitate virtual workshops and lead cross‑functional teams.
• Solid understanding of business processes and the digital transformation lifecycle.
• Experience coaching junior consultants and fostering emerging OCM practices.
• Adaptable, proactive, and able to navigate ambiguity and rapid change.
  
  

About Us

ABOUT US

Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change.

Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.

Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.

Equal Opportunity Employer

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status .

Information Security Responsibilities

• Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
• Take part in information security training and act while handling information.
• Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
• Understand and adhere to the additional information security responsibilities as part of the assigned job role.