Senior Solution Engineer - APAC

About the role

Avalara is a global leader in tax compliance automation. In this role, you will help customers and internal teams create measurable business value through strong execution, collaboration, and customer focus.

What you will do

• Partner with Sales and Partner teams throughout the presales cycle, from discovery through solution design and deal progression.
• Lead engaging demonstrations of Avalaras tax technology to prospects, customers, and partners.
• Understand customer requirements across VAT, GST, Sales & Use Tax, and cross-border compliance and translate them into practical solutions.
• Discuss technical architecture, workflows, data requirements, and integrations with ERP and e-commerce platforms.
• Support conversations involving platforms such as SAP, Oracle, NetSuite, Workday, and Microsoft Dynamics 365.
• Scope tailored solutions, document requirements, and contribute to proposals, statements of work, and technical responses.
• Act as a trusted advisor by simplifying complex tax and technology topics for both technical and business stakeholders.
• Collaborate with Product, Engineering, Implementation, Customer Success, and Professional Services to support smooth onboarding and delivery.
• Share market insight, customer feedback, and solution learnings to inform APAC strategy and product innovation.
• Work effectively across time zones with teams and customers in Australia, India, and the wider APAC region.

What you will bring

• 5+ years of experience in presales consulting, solution consulting, sales engineering, SaaS, or professional services.
• Strong understanding of indirect tax, including VAT, GST, Sales & Use Tax, and cross-border compliance.
• Familiarity with ERP, e-commerce, finance, or tax technology integrations; SAP, Oracle, NetSuite, Workday, or Microsoft D365 is preferred.
• Excellent presentation, discovery, communication, and stakeholder-influencing skills.
• Ability to simplify complex business, tax, and technical concepts and connect them to customer value.
• Experience scoping solutions, managing technical objections, and supporting enterprise sales cycles.
• Highly self-driven, adaptable, organised, and comfortable working remotely across time zones.
• Strong learning agility and a genuine interest in tax automation and customer outcomes.

Preferred experience

• Experience in tax technology, ERP, e-commerce, finance automation, or compliance software.
• Experience supporting enterprise customers and partner-led sales motions.
• Knowledge of APIs, data integration, cloud platforms, or solution architecture.

How success will be measured

• Sales teams are supported with high-quality demos, discovery, solution designs, and technical responses.
• Customer requirements are translated into clear, feasible, and value-focused solutions.
• Technical discussions build confidence and help move opportunities forward.
• Handoffs to implementation and delivery teams are complete, accurate, and timely.
• Customer and market insight contributes to stronger APAC growth and product evolution.