Senior Solution Consultant- WFM

Senior Solution Consultant Workforce Management

Experience: 6–10 Years

Role Overview

Looking for a Senior Solution Consultant with strong Workforce Management (WFM) experience to drive requirement gathering, solution design, implementation, configuration, integration, testing, and client engagement for enterprise WFM solutions.

Key Responsibilities

• Conduct requirement-gathering workshops with clients and stakeholders.
• Design and implement WFM solutions based on business requirements.
• Configure, customize, and integrate WFM applications with third-party systems.
• Prepare functional/technical specifications and solution documentation.
• Oversee system build, configuration, testing, and UAT.
• Provide WFM best practices and process optimization recommendations.
• Manage client relationships and act as a solution advisor.
• Support and mentor team members on solutioning and advanced WFM modules.

Must-Have Skills

• 6–10 years of experience in enterprise software implementation/support.
• 5+ years of Workforce Management experience – Mandatory.
• Strong experience in Timekeeping, Accruals & Leave.
• Experience in requirements gathering, solution design, implementation, and configuration.
• Good understanding of WFM processes, business requirements, and enterprise implementations.
• Strong client-facing, communication, and presentation skills.

WFM Tools / Platforms

Experience with any of the following:

• UKG Pro WFM / UKG Dimensions
• Kronos Workforce Central / Kronos
• Infor WFM
• Dayforce