Senior solution Architect and Presales Engineer

JD PRE SALES ENGG
Minitek Systems India Pvt Ltd

Key Skills & Requirements

• Strong expertise in IT Infrastructure, including Networking, Servers, Storage, Security, Cloud, Virtualization, Backup & Disaster Recovery (DR) solutions.
• Experience in Enterprise Solution Design and IT Infrastructure Architecture.
• Good knowledge of OEM technologies and partner ecosystem, including Cisco, Dell, HPE, Lenovo, Fortinet, Sophos, VMware, Microsoft, AWS, and Azure.
• Hands-on experience in RFP, RFQ, Tender Management, Technical Compliance, and GeM portal.
• Strong understanding of Data Center, Cloud, and Hybrid Infrastructure solutions.
• Ability to analyze customer requirements and design techno-commercial IT solutions.
• Experience in preparing Technical Proposals, Solution Architectures, BOMs, BOQs, Costing, and Solution Presentations.
• Ability to support and drive Enterprise and Government projects.
• Strong commercial understanding of pricing strategies, solution costing, and margin optimization.
• Experience in customer-facing technical consulting and solution discussions.
• Experience in leading and mentoring Pre-Sales Engineers or technical teams.
• Excellent coordination skills with Sales, Projects, Delivery, Services, OEMs, and Technology Partners.
• Strong stakeholder management and escalation handling capabilities.
• Strategic thinking with the ability to align technology solutions with business objectives.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation, consulting, and customer relationship management skills.
• Leadership, decision-making, analytical thinking, and problem-solving abilities.
• Ability to engage and present solutions to CXOs, CIOs, CTOs, IT Heads, and senior business stakeholders.

Roles & Responsibilities

• Lead end-to-end Pre-Sales activities for Enterprise, Government, and Strategic Accounts.
• Understand customer business and technical requirements to design comprehensive IT Infrastructure solutions.
• Prepare and review Technical Proposals, BOMs, BOQs, Solution Architectures, Compliance Documents, Presentations, and Techno-Commercial responses.
• Support the Sales team during customer meetings, technical discussions, solution positioning, and large deal closures.
• Conduct Technical Demonstrations, Proof of Concepts (POCs), Workshops, and Solution Presentations.
• Drive participation in RFPs, RFQs, Tenders, Technical Compliance, and Bid Management.
• Coordinate with OEMs, Distributors, and Technology Partners for pricing, technical validation, certifications, and solution support.
• Review solution costing, profitability, technical feasibility, and optimize margins while ensuring customer requirements are met.
• Lead, mentor, and guide the Pre-Sales team to ensure quality solution delivery.
• Identify emerging technologies, market trends, and business opportunities to strengthen the organization's solution portfolio.
• Support Project and Delivery teams during implementation by providing technical guidance and knowledge transfer.
• Manage customer escalations and ensure high levels of technical customer satisfaction.
• Build and maintain strong relationships with CXOs, CIOs, CTOs, IT Heads, OEMs, Partners, and key stakeholders.
• Work closely with internal teams to ensure seamless coordination between Sales, Pre-Sales, Delivery, and Support.
• Continuously improve solution offerings by incorporating new technologies and industry best practices.