Senior Software Engineering Manager, Managed Gateways SREs

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineering Manager, Managed Gateways SREs based in Canada.

This is an exciting opportunity to lead the growth of a high-impact Site Reliability Engineering team responsible for ensuring the reliability, scalability, and performance of mission-critical managed gateway services. You will play a key role in shaping technical strategy, building a strong engineering culture, and driving operational excellence across globally distributed cloud infrastructure. In the early stages, you will combine technical leadership with hands-on engineering, collaborating closely with cross-functional teams to deliver resilient, cloud-native solutions. This role is ideal for an experienced engineering leader who thrives in fast-paced environments and is passionate about automation, reliability, and empowering teams to build highly available platforms at scale.

Accountabilities:: Build and lead a high-performing Site Reliability Engineering team, establishing engineering standards, best practices, and a culture of operational excellence.

Contribute directly to critical infrastructure implementations during the team's growth phase, combining leadership with hands-on technical execution.

Design, deploy, and optimize highly available, scalable cloud-native infrastructure using Kubernetes and modern cloud technologies.

Drive reliability initiatives by managing monitoring, alerting, incident response, root cause analysis, and continuous service improvements.

Develop automation, self-service tooling, and operational processes that improve deployment efficiency and reduce manual effort.

Define, monitor, and improve service level objectives (SLOs), service level indicators (SLIs), and overall platform reliability.

Collaborate with engineering, product, and support teams to ensure new features are operationally ready and aligned with long-term platform goals.

Mentor engineers, support career development, and foster a collaborative, high-performance team environment.

Requirements

Proven experience leading Site Reliability Engineering, DevOps, or Infrastructure Engineering teams in fast-paced, high-growth organizations.

Strong expertise designing, deploying, and operating highly available distributed systems on AWS, Azure, GCP, or similar cloud platforms.

Extensive hands-on experience with Kubernetes and container orchestration in production environments.

Proficiency in Go (Golang) or another modern programming language used for infrastructure automation and platform development.

Solid understanding of observability practices, including experience with tools such as Prometheus, Grafana, OpenTelemetry, or comparable platforms.

Demonstrated experience managing production incidents, performing root cause analysis, and implementing long-term reliability improvements.

Familiarity with API gateways, service mesh technologies, or network proxy solutions is considered an asset.

Strong leadership, communication, collaboration, and stakeholder management skills, with the ability to balance strategic vision and technical execution.

Cloud or Kubernetes certifications (such as AWS Certified DevOps Engineer, CKA, or CKAD), open-source contributions, or experience in developer infrastructure organizations are advantageous.

Benefits

Competitive compensation package.

Remote-friendly work environment with flexibility.

Opportunity to build and lead a new engineering team with significant ownership and influence.

Work on large-scale, cloud-native infrastructure supporting mission-critical services.

Career growth opportunities within a rapidly scaling global technology organization.

Collaborative engineering culture focused on innovation, reliability, and continuous improvement.

Exposure to cutting-edge technologies across Kubernetes, cloud platforms, automation, and distributed systems.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1