Senior Software Engineer

Responsibilities:

• Design, build, and ship backend services in. NET 8 that power our audio ingestion, AI processing pipeline, and configuration services.
• Build responsive, polished front-end experiences in React. JS: configuration screens, lead-level insight views, and dashboards.
• Own features end to end: from design discussions with architects through deployment and monitoring on AWS, working with queue-based processing pipelines (event-driven ingestion, webhooks, auto-scaling consumers) handling high call volumes
• Integrate and orchestrate AI/LLM providers (OpenAI, Anthropic, Gemini) within our BYOK architecture
• Collaborate closely with a small, senior team (two architects, engineers, and QA) where your voice directly shapes the product.

Requirements:

• 4-5 years of professional software development experience.
• Strong hands-on experience with. NET 8 / C#, building and maintaining production APIs and services.
• Solid React.js experience: component design, state management, and building data-heavy UIs.
• Working experience with AWS: compute, storage, queues, and deploying/operating services in production.
• Good grasp of REST API design, relational databases, and event-driven/queue-based architectures.
• Ability to work independently in a fast-moving product team and communicate clearly.

Good to have:

• Python experience, especially for data or AI pipeline work.
• Understanding of AI/LLM models: prompt design, embeddings, vector stores, RAG patterns, or speech-to-text/diarization pipelines.
• Prior experience building on or integrating with CRM platforms.
• Exposure to multi-tenant SaaS products.