Job Purpose
As an analyst at Rewards IT, you will be working closely with Product Business Team to gain an in-depth understanding of critical business requirements and developing innovative solutions to onboard multiple business verticals, in partnership with solution architects.
Duties and Responsibilities
As an analyst at Rewards IT, you will be working closely with Product Business Team to gain an in-depth understanding of critical business requirements.
Developing innovative solutions to onboard multiple business verticals, in partnership with solution architects
Partner with other stakeholder teams across business units (i.e., Operations, finance, customer service) to identify dependencies and requirements
Collaborate with Cross-functional tech. teams to callout integration dependencies and negotiate development plan
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Create and implement precise management plans for every project, with attention to transparent communication at all levels
Follow track the project delivery plan and effectively communicate the project progress to the stakeholders
Review the User Stories created by the Product managers in Azure board and make sure the acceptance scenarios are clearly defined and communicated for development
Convert acceptance scenarios to functional and non-functional test cases
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
Engage in user acceptance testing and prioritize and expedite P1 bugs
Educate enable campaign team to effectively run campaigns by using existing functionalities and rules
Conduct daily systems KPI reporting to maximize effectiveness and troubleshoot problems
Monitoring health and uptime of system, manage scaleup and down as per requirement, constantly monitoring ongoing campaigns from system, system APIs and infrastructure
Coordinating for data infrastructure, MIS, Analytics and KPI Reporting needs
Maintenance of the overall platform on an ongoing basis
Managing user stories on Azure Board
Proper documentation of all solution deliverables
Adhering to all BFL compliance requirements
Key Decisions / Dimensions
Finalizing the Solution design and technical Architecture
Approach for interfaces to send / receive data between multiple DBs / Applications
Preparing data structure
Creation of implementation plan and planning deployment
Recon of various data set
Major Challenges
Keeping up to date with the latest technology
High volume transaction management and application support
Handling Production issues and responsible to communicate to business teams
Conduct systematic Root Cause Analysis
Maintaining the system uptime to 100%
Required Qualifications and Experience
a)Qualifications
BE / B.Tech / M.Tech / PG in technology from a reputed institute with 5-8 years of experience in tech solutions design development, implementation, Delivery management, TechOps and support management
b)Work Experience
Experience of 5 8 years (E4B)
Mandatory Skills (tasks may differ basis the below mentioned skill sets)
Must have:
5+ years of proven experience in the capacity of Business or Product analyst, ideally from Payments or other customer facing high volume transacting ecosystem
Very strong hands-on technical skills around full stack tech, architecture, middleware and hosting Infrastructure
Deep conceptual as well as hands-on understanding of Microservices, ELK, Mobile app and portal tech solution design, MEAN stack, React / React native, JSON / Rest APIs, MySQL DB, mongo DB cloud infra AZURE.
Very strong vendor partner management skills
Strong project management and team management skills
Possess excellent communication skills and effectively interacts at all levels
Strong bias for action driving results in a high-speed, high-performance environment
Ability to work on projects with rapidly evolving dynamics, and flexibility to readily adapt to changing business needs with a focus on generating resultsSourced from naukri