Senior Software Engineer (Skills-Power Platform Admin, Copilot Studio)

Technical Expertise and Responsibilities:

• Strong hands-on experience with the Power Platform Admin Center (PPAC), including environment strategy, security groups, Managed Environments, and tenant settings.
• Design and implement DLP policies, connector classification, and governance frameworks for citizen and pro developers.
• Advanced PowerShell scripting using Microsoft.PowerApps.Administration.PowerShell, Microsoft Graph, and related modules to automate administration and reporting.
• Experience with the Power Platform CLI (PAC CLI) for solution management, environment operations, and automation.
• Proven experience administering Copilot Studio, including agent lifecycle management, environment routing, data policies, authentication, channel publishing, and generative AI and knowledge source governance.
• Monitor Copilot Studio usage, message and capacity consumption, and analytics to ensure responsible and cost-effective AI adoption.
• Strong understanding of Dataverse administration, including security roles, business units, teams, auditing, and storage capacity.
• Implement and maintain the Power Platform Center of Excellence (CoE) Starter Kit for inventory, compliance, and adoption insights.
• Establish ALM practices using solutions, Power Platform Pipelines, and Azure DevOps CI/CD.
• Manage Power Platform licensing, capacity add-ons, and pay-as-you-go billing policies.
• Configure and manage connectors, custom connectors, connection references, environment variables, and on-premises data gateways.
• Working knowledge of Microsoft Entra ID, conditional access, service principals, and app registrations as they relate to Power Platform.
• Monitor platform health, service incidents, flow failures, and API request limits; troubleshoot and resolve issues proactively.
• Implement best practices for security, compliance, auditing, and data privacy across the platform.
• Define platform standards, naming conventions, onboarding processes, and maker guidelines.
• Provide technical guidance and support to makers and development teams on Power Apps, Power Automate, and Copilot Studio solutions.
• Must be able to collaborate and effectively communicate with onshore counterparts to address technical gaps, requirement challenges, and other complex scenarios.
• Collaborate with IT, Security, and DevOps teams to ensure the platform aligns with overall enterprise architecture.
• Drive continuous improvement and automation initiatives within the Power Platform function.
• Stay updated with Power Platform and Copilot Studio release waves, emerging features, and industry trends.
• Excellent analytical, problem-solving, and communication skills.

What is the expectation from the candidates current role/profile?

Administer and govern enterprise Power Platform and Copilot Studio environments.

• Minimum 4 years of experience in Microsoft Power Platform, with a strong focus on administration and governance.
• Should be currently managing Power Platform tenant or environment administration in an enterprise setup.
• Hands-on experience administering Copilot Studio agents in production, including security, governance, and capacity management.
• Strong PowerShell scripting skills for automating admin tasks, reporting, and bulk operations.
• Should have worked in an onshore-offshore model managing challenging scenarios.
• Experience implementing DLP policies, Managed Environments, and the CoE Starter Kit.
• Experience with ALM for Power Platform using solutions, pipelines, and Azure DevOps.
• Ability to work with ambiguity and vague requirements and transform them into deliverables.
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently.
• Help define platform architecture, governance frameworks, best practices, and processes.
• Microsoft certifications such as PL-200, PL-400, PL-600, or MS-102 will be an added advantage.
• Experience with Azure services (Logic Apps, Azure Functions, Key Vault) and Power BI administration will be an added advantage.

Skill Set Required

Must Have:

Power Platform Administration (Admin Center, Environments, Tenant Settings)

PowerShell Scripting (Power Platform Admin modules, PAC CLI)

Copilot Studio Administration & Governance

DLP Policies, Managed Environments & Connector Governance

Dataverse Administration (Security Roles, Business Units, Auditing)

Power Apps & Power Automate

CoE Starter Kit, Licensing & Capacity Management

Good to Have:

ALM Solutions, Power Platform Pipelines, Azure DevOps CI/CD

Microsoft Entra ID (Security Groups, Service Principals, Conditional Access)

Azure Services (Logic Apps, Azure Functions, Key Vault)

Terraform Scripting

Power BI Administration