Senior Software Engineer - Salesforce

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description  

Job Title: Salesforce Engineer  

Location:   U.S. Bancorp GCC ,   Chennai, India   Job Type:   Full-Time   Job Level:   Engineer / Senior Engineer (based on experience)  

 

Job Summary  

The Salesforce Engineer is responsible for designing, developing, and supporting scalable Salesforce solutions across Sales, Service, and onboarding workflows. This role partners with product, business, and engineering teams to deliver high-quality, secure, and compliant solutions that enable customer acquisition, servicing, and operational efficiency.  

 

Key Responsibilities  

Salesforce Development & Configuration  

Design, develop, and implement solutions on the Salesforce platform (Sales Cloud, Service Cloud, CPQ, etc.)  

Develop Apex classes, triggers, batch jobs, and test classes  

Build Lightning Web Components (LWC), Aura components, and Visualforce pages as needed  

Configure declarative solutions using Flow, Process Builder (as applicable), and validation rules  

Create and maintain custom objects, data models, and automation workflows  

 

Integration & API Development  

Design and implement integrations between Salesforce and enterprise systems using REST/SOAP APIs  

Support event-driven and batch integration patterns across distributed systems  

Ensure data integrity and consistency across systems  

 

Solution Design & Collaboration  

Partner with product owners and business teams to gather and refine requirements  

Translate business needs into scalable technical solutions aligned with enterprise architecture  

Contribute to reusable component design and platform standardization  

 

DevOps & Release Management  

Participate in CI/CD pipelines (e.g., Copado, Jenkins, Git-based workflows)  

Support release planning, testing, and deployment activities  

Ensure code quality through peer reviews, unit testing, and best practices  

Maintain high test coverage and adhere to deployment standards  

 

Production Support & Operational Excellence  

Provide L2/L3 support for production issues and incidents  

Troubleshoot Salesforce applications, integrations, and data issues  

Perform root cause analysis and implement corrective actions  

Support platform stability, reliability, and performance optimization  

 

Security, Compliance & Governance  

Ensure solutions comply with enterprise security, risk, and regulatory requirements  

Implement role-based access controls and data protection standards  

Aligning development with enterprise governance, naming conventions, and data standards  

 

Innovation & Continuous Improvement  

Identify opportunities to improve processes, automation, and system capabilities  

Support adoption of new Salesforce features (e.g., AI, automation tools)  

Contribute to platform modernization and technical debt reduction initiatives  

 

Required Qualifications  

Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience)  

3+ years of hands-on Salesforce development experience  

Strong proficiency in:   

Apex (classes, triggers, batch processing)  

Lightning Web Components (LWC)  

Salesforce data modeling and schema design  

Experience developing integrations using REST/SOAP APIs  

Familiarity with CI/CD pipelines and version control (Git)  

 

Preferred Qualifications  

Salesforce certifications (Platform Developer I/II, App Builder, or Architect track)  

Experience with Salesforce CPQ, Service Cloud, or Financial Services Cloud  

Experience with enterprise integrations (Kafka, middleware platforms, microservices)  

Experience in regulated industries (financial services, banking, or payments)  

Exposure to AI/automation capabilities within Salesforce ecosystem  

 

Key Skills  

Salesforce Development (Apex, LWC, SOQL/SOSL)  

System Integration & API Development  

CRM & Customer Experience Workflows  

DevOps & CI/CD  

Data Modeling & Governance  

Problem Solving & Debugging  

 

Success Criteria  

Delivers scalable, maintainable, and reusable Salesforce solutions  

Reduces technical debt while improving system performance and reliability  

Ensures high-quality releases with minimal production defects  

Aligns consistently with enterprise standards and governance  

Improves business outcomes through automation and process optimization  

 

 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.