Senior Software Engineer - Salesforce

As a Senior Software Engineer, you will be part of the Shared Platforms Technology Engineering team, which is responsible for building next-generation tools and services that serve consumer-ready product information to Nike experiences and back-end teams.

Responsibilities:

• Participate in technical development and delivery of consumer service applications leveraging Salesforce Service Cloud (a. k. a. Agentforce Service) and backend cloud-native microservices.
• Contribute ideas for new features and identify technical areas for improvement, proactively collaborating with product team members at Nike to design, develop, and deploy a highly scalable digital asset management system and services.
• You will use your in-depth experience in software development to write clean, tested, and well-documented code, as well as perform peer code reviews and mentor other engineers on the team.
• You will remain current with industry trends and participate in the development of key innovation features.
• You will support the team's agile practices, promoting continuous improvement and collaboration to deliver top-notch consumer experiences at scale.
• Leverage GenAI-powered capabilities (RAG, prompt-driven workflows, MCP, and spec-driven architectures) to deliver faster, scalable, intelligent capabilities and experiences.
• Ensure quality of the code and products throughout the entire development lifecycle (DevOps).
• Ensure continuous improvement in performance, scalability, extensibility, reliability, usability, and availability of the platform.
• Leverage agile methodology concepts for quality, delivery, and continuous improvement.
• Participate in sprint planning and other Scrum ceremonies. Help the team plan and execute sprint tickets.
• Work in the full DevOps model across the entire tech stack, including designing, implementing, deploying, monitoring, and operating services at scale.
• Resolve technical issues and remove blockers for the team.
• Actively participate in code review and feedback for other developers.
• Own build, test, release, and production support for team‑owned capabilities, ensuring stability, incident resolution, and continuous improvement.
• Implement strong observability and operational readiness using Splunk and SignalFx, including monitoring and alerting.
• Champion an AI‑first mindset, leveraging modern tools such as Cursor to improve test productivity, learning, and quality outcomes.
• Collaborate closely with engineering, product, and platform teams across geographies, driving quality from design through production.
• Perform API integration, development, and platform testing for Salesforce Service Cloud (a. k. a. Agentforce Service) with Java‑based applications with synchronous and asynchronous integrations (Kafka, Amazon MQ).
• You will be reporting to the Engineering Manager at Geographies and Marketplace Experiences, India Technology Center, who will guide you to grow and build your career path. You will be directly working within a team of dedicated engineers who work on the same solutions.
• You share your experience and technical expertise so that we can improve the longer-term technical strategic direction.

Requirements:

• As a senior software engineer for the Geographies and Marketplace Experiences team, you will be part of a mission-critical team focused on building a high-throughput, low-latency, fault-tolerant order management platform that drives Nike's digital transformation and growth strategies.
• A minimum of 5+ years of software development experience.
• Experience working in a highly collaborative, multi-discipline development team environment.
• Must have experience on Salesforce Service Cloud/Apex and AMPscript.
• TypeScript proficiency for at least 4 years.
• Working knowledge of Java and relevant frameworks.
• Experience working in a distributed/cloud-based environment (e. g., AWS Services, GCE, Azure, etc. ).
• Independently drive end-to-end project execution—owning design, development, cross-team coordination, and delivery.
• Experience in microservice architecture, domain-driven design, SOAP, and RESTful services using Java.
• Experience with distributed processing of large datasets.
• Demonstrate an AI-first mindset, actively leveraging AI-powered developer tools (e. g., Cursor) to accelerate development and learning.
• Experience in testing with JUnit, Mockito, Cucumber, Playwright, etc.
• Experience with monitoring and tracing tools like Splunk, SignalFx, Kibana/Grafana, etc.
• Experience with continuous integration, unit testing, static analysis, and automated integration tests. Continuous delivery experience preferred.
• Working knowledge of Scrum and agile principles.
• Working in a fast-paced, results-oriented environment with globally distributed and diverse teams.
• Demonstrate end-to-end ownership of the project/capabilities that includes requirements evaluation, design, implementation, code reviews, observability, maintenance, and support.
• Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.
• Bachelor's degree in computer science, information systems, or another relevant subject area, or equivalent experience.
• Experience with CI/CD (Jenkins) and engineering hygiene: GitHub workflows (branching, PR reviews, code quality, collaboration) and release readiness.
• Observability and operational readiness using Splunk and SignalFx, including monitoring and alerting.

The following would be nice-to-have:

• Experience in designing and implementing highly scalable web applications.
• Experience working with NoSQL data stores like DynamoDB and relational data stores like MySQL, Oracle, etc.
• Exposure to digital commerce, omni-channel, and supply chain domain areas like customer support/service applications, order management, fulfillment, and warehouse management.