Senior Software Engineer - OpenText Exstream

• 4-8 years of experience with OpenText Exstream (version 23 and above).
• 3 5 years of experience working with OpenText Command Center, including both online and batch processing modules.
• Preferred experience in AWS cloud environments, with familiarity in YAML scripting and GitLab CI/CD pipelines.
• Working knowledge of Exstream Communication Builder, Content Author, and Empower Editor is a plus.
• Hands-on experience with 2-pass applications, e-drivers/p-drivers, dynamic content import, connectors, language layers, and multi-channel outputs.
• Proficient in SQL/Oracle, batch scripting, and working within both Unix and Windows environments.
• Capable of operating in a production support environment, handling change requests and incident resolutions within defined SLAs (prior production support experience is a strong advantage).

Knowledge of Java and ECM (FileNet) applications is desirable .

1. Responsible for leading the design, development, and delivery of customer communication solutions, with a primary focus on OpenText Exstream-based letter changes and enhancements.
2. Serve as a Subject Matter Expert (SME) for OpenText Exstream initiatives, ensuring high-quality and timely deliverables that support product sales, customer acquisition, and servicing needs.

Key Responsilbilties:

• Partner with Business Product Owners to drive Product & Proposition targets or Customer Service deliverables.
• Lead the technical delivery of assigned tasks and projects.
• Collaborate closely with Business Product Owners, Tech Delivery Leads, and other technical team members to define the technical design for letters-related scopes.
• Provide strong technical leadership in downstream applications integrated with Life400, guiding junior team members, maintaining industry best practices, and ensuring solutions align with evolving business and regulatory requirements.
• Build effective relationships across business and IT teams to support the organization s communication strategy through robust, scalable, and compliant letter design and development solutions.
• Be task-driven, with the ability to control and commit to agreed timelines.