Senior Site Reliability Engineer

Position: Lead SRE

Location: Bangalore (Face to Face)

Experience: Minimum 7 years (profiles with less than 7 years will not be considered)

Skills- SRE, Azure DevOps, Kubernetes, Docker, Terraform, Ansible, Bash scripting and Python ,Jenkins, Troubleshooting (Bold are mandatory)

Notice Period: Immediate joiners will be given first preference

Interview Mode: Face-to-face (Conducting Drive this Saturday, 19th Sep)

Job Description

Role Summary

We are seeking an experienced Site Reliability Engineer (SRE) with strong hands-on expertise in cloud infrastructure, platform reliability, automation, observability, and production support. This role focuses on improving service reliability through SLIs/SLOs and error budgets, reducing operational toil through automation, and partnering with global engineering teams to ensure resilient, scalable, and secure platforms.

Key Responsibilities

Reliability Engineering

• Define, measure, and report SLIs, SLOs, and error budgets for critical services.
• Drive service reliability improvements and systematically reduce operational toil through automation.
• Own capacity planning, performance tuning, and scalability initiatives.
• Lead blameless postmortems, root cause analyses, and corrective action tracking.

Platform Reliability & Automation

• Design and maintain CI/CD pipelines using Azure DevOps and Jenkins.
• Operate and manage Azure cloud infrastructure and Kubernetes platforms.
• Deploy and support containerized applications using Docker, Kubernetes, and Helm.
• Automate infrastructure provisioning and configuration using Terraform and Ansible.
• Manage artifacts and repositories using JFrog Artifactory.

Observability & Production Support

• Implement monitoring, logging, and observability using Prometheus, Grafana, Loki, and OpenTelemetry.
• Provide L2/L3 production support, incident management, troubleshooting, and RCA.
• Participate in on-call rotations supporting critical production services.
• Support PostgreSQL, Redis, and RabbitMQ environments, including high availability, backups, replication, and performance tuning.

Collaboration

• Partner with Development, QA, Product, Operations, and global engineering teams.
• Ensure platform availability, scalability, security, and performance.

Mandatory Skills & Experience

• 8-12 years of experience in Site Reliability Engineering
• Strong hands-on experience with:
• Azure
• Kubernetes
• Docker
• Jenkins
• Terraform
• Ansible
• Proficiency in Python, Go, or Bash.
• Strong understanding of Networking & Security.
• Experience in L2/L3 production support, incident management, and root cause analysis.
• Experience working with global teams across multiple time zones.
• Strong communication, stakeholder management, and ownership mindset.
• Willingness to work from the Bangalore ITPL office, 5 days a week.

Good to Have

• Experience with AI/GenAI concepts and AIOps practices.
• Exposure to chaos engineering and resilience testing.
• Azure (AZ-104/AZ-400), CKA, or CKAD certifications.
• Bachelor's degree in computer science or a related field.

Key Skills

Azure • Kubernetes • Docker • Helm • Azure DevOps • Jenkins • Terraform • Ansible • JFrog Artifactory • Prometheus • Grafana • Loki • OpenTelemetry • PostgreSQL • Redis • RabbitMQ • Python/Go/Bash • SLIs/SLOs • Incident Management • RCA • Networking & Security.