Senior Site Reliability Engineer

Job Title:

Senior Site Reliability Engineer

Job Details:

Business Unit: Tech & Digital

Team: DTIT - Enterprise Factory

Reports to: Lead Site Reliability Engineer

Location: Mumbai, Chennai, Gurgaon & Bangalore

Role Type: Individual Contributor

No of direct reportees: NIL

Travel Required: No

Job Band Range: E4

Job Purpose:

Analysing, troubleshooting, and designing vital services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and performance.

Job Responsibilities:

Help build a Site Reliability Engineering culture by sharing best practices, approaches, documentation, and code with other engineering teams.

Apply automation and software to any tasks or parts of the system which are performed manually.

Able to troubleshoot complicated, cross-platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents.

Monitor application performance, take steps to improve overall application performance and stability, and follow through with implementation.

Conduct system analysis, configuration management, and develop improvements for system software performance, availability, and reliability.

Design, write, ship, and motivate the creation of software and systems to increase observability, product reliability, and organizational efficiency.

Maintain and monitor deployment, orchestration, of servers, docker containers, databases, and general backend infrastructure.

Develop Run Books/Standard Operating Procedure for recurring Production issues, also working on a permanent solve.

Perform Incident Analysis on a regular basis with the intention of preventing and finding a long-term solve for Incidents.

Educational Qualifications:

B Tech in Computer Science or related discipline preferred.

Key Skills:

Experience in monitoring and analyzing infrastructure performance using standard performance monitoring tools.

Demonstrable experience in Containerization-Docker and orchestration (Kubernetes).

Experience with Infrastructure As Code (Terraform, Cloud Formation, Ansible).

Knowledge and proven hands-on experience in large-scale databases and distributed technologies, such as Kafka and Confluent Platform Kafka.

Basic programming and scripting skills.

Experience Required:

Total Yrs of experience: 8-10

Major Stakeholders:

Internal:

Product Manager from Digital Factory

Business Analyst from BTG team

Incident Management team

Development Team