Senior Site Reliability Engineer

Responsibilities

• Lead the reliability, scalability, security, and performance of mission-critical cloud platforms.
• Design, deploy, and support solutions across Azure, GCP, and Kubernetes environments.
• Drive AI-powered operations, automation, and self-healing capabilities to improve efficiency.
• Build and enhance observability using Splunk, AppDynamics, logs, metrics, and traces.
• Manage and troubleshoot Cloudflare, Zscaler, SQL Server, RabbitMQ, and networking components.
• Lead major incident response, root cause analysis, and problem management activities.
• Automate deployments, operations, and reliability engineering processes using scripting and IaC.
• Collaborate with Engineering, Security, Product, and Customer teams to deliver resilient solutions.
• Serve as a technical leader and escalation point for critical production and customer issues.
• Champion a culture of Customer Focus, Automation First, AI-Driven Operations, and Operational Excellence.

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