Senior ServiceNow Developer

Edwards Lifesciences is expanding its global technology capabilities with the launch of a new IT Innovation Hub in Pune, India. The Hub strengthens the technology foundation that supports our business worldwide, working in close partnership with teams across regions to deliver reliable, high-quality solutions at scale. Designed as a long-term investment, the Pune Hub will advance newer digital capabilities such as automation, data, AI, and cloud, and will include roles spanning end user services, application development, and enterprise platform teams. Together, these teams will help Edwards operate more efficiently and accelerate innovation in support of our mission of advancing patient care.

We’re   a leading enterprise organization at the forefront of innovation, managing complex data landscapes across multiple business units.   As a   Senior ServiceNow Developer , you will design, develop, and deliver scalable ServiceNow solutions that support enterprise IT workflows and digital transformation initiatives. You will work closely with architects, business systems analysts, and stakeholders to implement high-quality solutions aligned with platform governance, best practices, and organizational standards. This is a hands-on role focused on development excellence, solution delivery, and continuous platform improvement.  

How   you’ll   make an impact:  

Design and develop ServiceNow solutions using out-of-the-box capabilities and custom development (Scoped Apps, workflows, integrations).  

Configure and perform development on modules such as ITSM, ITOM,   TPRM , and Employee Center Pro.  

Build and   maintain   integrations using REST/SOAP APIs, MID Server, and third-party systems.  

Deliver high-quality, reusable, and scalable code aligned with platform standards.  

Collaborate with architects and BSAs to translate business requirements into technical solutions.  

Participate in technical design discussions, effort estimation, and solution reviews.  

Ensure adherence to design standards, data models, and architecture guidelines.  

Ensure compliance with platform security, performance, and upgrade readiness.  

Support platform health initiatives including technical debt reduction and optimization.  

Perform unit testing and support QA, UAT, and production deployments.  

Participate in peer reviews and ensure code quality before release.  

Troubleshoot production issues and provide   timely   resolution.  

Contribute to automation, AI-driven solutions, and modern ServiceNow capabilities.  

What   you’ll   need (Required):  

Bachelor’s or   Master’s degree in Computer Science , Information Systems, or a related field

5+ years of experience in   ServiceNow development

Hands-on experience with:  

ServiceNow scripting (JavaScript, Glide API)  

Flow Designer, Business Rules, UI Policies, Client Scripts  

Integrations (REST/SOAP, MID Server)  

Experience working in Agile delivery environments.  

ServiceNow certifications (e.g., Certified System Administrator, Application Developer, Implementation Specialist).  

Experience with ITSM, ITOM, CMDB, or Employee Center.  

What else we look for (Preferred):  

Knowledge of CSDM, service mapping, and enterprise integrations.  

Strong problem-solving and analytical skills  

Attention to detail and quality mindset  

Effective communication with technical and non-technical stakeholders  

Ability to manage multiple priorities in a fast-paced environment

Team collaboration and knowledge sharing  

Aligning our overall business   objectives   with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.      

The pay for the successful candidate will depend on   various factors   (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.    

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