BENGALURU · FULLTIME
Senior ServiceNow Developer
Unisys
Bengaluru · onsite · Posted 2d ago
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Undisclosed5–10 yrsfulltimeBengaluru
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Section · 01
About this role
- Lead the design, development, configuration, and support of ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, CSM, and custom applications.
- Develop and maintain ServiceNow workflows, integrations, business rules, client scripts, Flow Designer solutions, and custom applications.
- Collaborate with business stakeholders to gather requirements, propose solutions, and translate business needs into technical designs.
- Support platform transition and transformation activities, including knowledge transfer, process improvements, and service onboarding.
- Design and implement integrations with enterprise systems using REST APIs, Microsoft technologies, and third-party platforms.
- Perform code reviews, ensure adherence to ServiceNow best practices, and maintain platform governance standards.
- Troubleshoot and resolve complex platform issues, providing L3 technical support and root cause analysis.
- Support platform upgrades, patching, release management, and regression testing activities.
- Drive automation initiatives to improve operational efficiency, user experience, and service delivery.
- Create and maintain technical documentation, design documents, knowledge articles, and operational procedures.
- Mentor junior engineers and support team capability development through knowledge sharing and technical guidance.
- Work closely with customer stakeholders, transition teams, architects, and project managers to ensure successful delivery of business outcomes.
- Ensure system security, performance, scalability, and compliance with organizational standards and best practices.
#LI-ND1
- 5+ years of hands-on ServiceNow development and administration experience.
- Strong experience with ServiceNow scripting (JavaScript), Flow Designer, IntegrationHub, REST/SOAP APIs, and platform customizations.
- Experience supporting enterprise-scale ServiceNow implementations and transitions.
- Knowledge of ITIL processes and ServiceNow best practices.
- Strong analytical, problem-solving, stakeholder management, and communication skills.
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Section · 02
Skills
Automationitsmitil processesapisenterprise systemsregressionItamL3 Technical Supportmicrosoft technologiesintegrationsPatchingclient scriptsitomJavascriptOnboardingCommunication SkillsAdministrationcompliance
Section · Company
About Unisys
Unisys
Blue Bell
US
About
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities - two in Bangalore and one in Hyderabad.
At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.
A unique blend of mature processes, high focus on tools and, above all a team of highly talented and motivated employees play a critical role in making this possible. We are poised to play an increasingly important role in Unisys journey towards predictable and profitable growth. You could be a part of this change. Imagine It. Done.
For more information, visit http://www.unisys.com
Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities - two in Bangalore and one in Hyderabad.
At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.
A unique blend of mature processes, high focus on tools and, above all a team of highly talented and motivated employees play a critical role in making this possible. We are poised to play an increasingly important role in Unisys journey towards predictable and profitable growth. You could be a part of this change. Imagine It. Done.
For more information, visit http://www.unisys.com
Industries
Business DevelopmentInformation ServicesInformation TechnologyManagement Information SystemsSoftware