BENGALURU · FULLTIME
Senior ServiceNow Developer
KG Invicta Services
Bengaluru · onsite · Posted 11d ago
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Section · 01
About this role
Role Overview
We are looking for a Senior ServiceNow Developer to lead the end-to-end delivery of
ServiceNow solutions by analysing business requirements, assessing platform impacts, and
implementing scalable solutions aligned with ServiceNow best practices. The role requires
ownership of assigned user stories, including analysis, development, testing,
documentation, and post-deployment support, while ensuring high-quality, release-ready
deliverables.
Key Responsibilities
We are looking for a Senior ServiceNow Developer to lead the end-to-end delivery of
ServiceNow solutions by analysing business requirements, assessing platform impacts, and
implementing scalable solutions aligned with ServiceNow best practices. The role requires
ownership of assigned user stories, including analysis, development, testing,
documentation, and post-deployment support, while ensuring high-quality, release-ready
deliverables.
Key Responsibilities
- Understand business requirements and analyse ServiceNow impacts.
- Develop solutions following ServiceNow platform standards.
- Perform analysis, configuration, coding, testing, documentation, and post-deployment support.
- Conduct unit testing, regression testing, and provide testing evidence.
- Deliver stable, maintainable, and standard ServiceNow solutions.
- Proactively clarify requirements, communicate risks, blockers, and delivery status.
- Collaborate with Business Analysts, Technical Leads, QA, Platform Owners, Service Owners, and Business Stakeholders.
- Deliver release-ready update sets with documentation, testing evidence, and rollback considerations.
- Work independently on assigned stories and escalate delivery risks when required.
- ServiceNow development: Tables, Forms, Lists, UI Policies, Client Scripts, Business Rules, Script Includes, ACLs, Flows, Notifications, and Platform Configuration.
- Scoped and Global Application Development, Update Sets/Application Repositories.
- ITSM and/or CSM process experience(Incident, Request, Change, Case, SLA, Assignment, Fulfillment).
- ServiceNow best practices with focus on out-of-the-box solutions.
- Server-side scripting using Glide Record/Glide Query, Business Rules, Script Includes, Scheduled Jobs, and Integrations.
- ServiceNow Certifications: CSA, CAD, and 2-CIS (relevant modules)
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Section · 02
Skills
tablesGlideQuery2-CIS relevant modulesApplication RepositoriesCSM process experienceScoped and Global Application DevelopmentFlowscaseServer Side ScriptingaclsintegrationsCADfulfillmentUI PoliciesUpdate SetsScript IncludeschangeSLAbusiness rulesservicenow developmentclient scriptscsaFormsplatform configurationNotificationslistsScheduled JobsGlideRecordRequestServiceNow CertificationsServiceNow best practicesIncidentassignment
Section · Company
About KG Invicta Services
KG Invicta Services
Management Consulting
482
employees
Coimbatore, Tamil Nadu
India
₹2.8L PA avg
Avg at KG Invicta Services
About
KG Invicta Services Private Limited (KGiS) is a leading Business Process Consulting and Management (BPCM) service provider, dedicated to maximizing organizational efficiency and enabling impactful work.With a focus on operational excellence, KGiS manages crucial business processes, allowing teams to concentrate on their core expertise, enhance productivity, and drive better decision-making for long-term success.By bringing together top talent, cutting-edge technology, and effective strategies, KGiS delivers incremental business value that fuels exponential growth.For over two decades, KGiS has supported global clients through onshore and offshore locations, handling key business functions such as customer engagement, healthcare services, talent acquisition, finance and accounting, and back-office operations.The goal is to strengthen capabilities, overcome operational challenges, and create a seamless path toward achieving business objectives.
Industries
Management Consulting
Employee ratings
10 reviews
3.1/ 5
Culture
2.3
Career growth
2.4
Work-life
2.7
Employees rate it well for
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