Senior ServiceNow Developer- Now Assist and GenAI

Job Title: Senior ServiceNow Developer Now Assist & GenAI

Experience: 8+ Years

Location: PAN India

Mandatory Skills

• ServiceNow Now Assist
• GenAI
• Agentic AI
• Virtual Agent
• AI Search
• HRSD / ITSM
• Flow Designer
• Integration Hub

Job Description

We are seeking a Senior ServiceNow Developer with strong expertise in Now Assist and Generative AI capabilities. The candidate should have experience implementing AI-enabled ServiceNow solutions and driving automation initiatives across enterprise environments.

Responsibilities

• Implement and customize Now Assist capabilities.
• Build AI-powered workflows and automation use cases.
• Configure Agentic AI solutions.
• Develop Virtual Agent and AI Search capabilities.
• Collaborate with business and technical stakeholders.
• Drive innovation using Generative AI within ServiceNow.

Preferred Skills

• Agent Studio
• Prompt Engineering
• Predictive Intelligence
• AI Search
• HRSD or CSM experience
• ServiceNow AI Certifications