Senior ServiceNow Developer ( ITSM, ITOM)

Role & responsibilities

Must-Have

• At least 5+ years experience required with Hands-on design, development, and deployment experience with the Service-now platform (SecOps & IRM). 
• Proficiency in ServiceNow platform configuration (e.g., workflows, forms, UI policies, ACLs).
• Familiarity with relational databases (e.g., MySQL, SQL Server).
• Experience working with Agile teams, methodologies, and tools in a virtual environment.
• Strong knowledge of ServiceNow CMDB, ITSM, ITOM, and Security Operations workflows.
• Proficiency in ServiceNow Scripting (JavaScript, Glide Script, Business Rules, Script Includes, REST APIs).
• Experience integrating ServiceNow with SIEM, SOAR, vulnerability management, and risk platforms.
• Hands-on experience with automated workflows, playbooks, and security orchestration.
• Familiarity with cybersecurity frameworks (MITRE ATT&CK, NIST, ISO, GDPR, SOC 2, HIPAA, PCI-DSS, etc.).

Good-to-Have

• Design and implement IRM (Integrated Risk Management) and SecOps solutions within the ServiceNow platform.
• Ensure proper integration of IRM & SecOps with CMDB, ITSM, ITOM, and other enterprise applications.
• Provide expertise in data modeling, table structures, relationships, and ACL configurations within ServiceNow.
• Automate security incident response playbooks using Security Orchestration, Automation, and Response (SOAR).
• Enable vulnerability scanning and patch automation by integrating with VM tools. Develop SecOps dashboards and reports for tracking security posture, incident trends, and compliance gaps.

Preferred candidate profile