Senior ServiceNow Developer | CSM | TAM Acceleration
Tata Consultancy Services · Hyderabad · onsite · Posted 34d ago
Undisclosed10–15 yrsfulltimeSourced from
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About this role
Job Title: Senior ServiceNow Developer | CSM | TAM Acceleration
Location: TCS Hyderabad
Experience: 10+ Years
Job Description:
We are hiring Senior ServiceNow Developers with strong expertise in Customer Service Management (CSM) and TAM Acceleration initiatives.
Experience
- 10+ years experience
- Strong ServiceNow CSM experience
Required Skills
- ServiceNow CSM
- Customer Service Management
- Case Management
- Service Catalog
- Agent Workspace
- Service Portal
- Flow Designer
- Integration Hub
- REST / SOAP APIs
- Knowledge Management
- SLA Management
Responsibilities
- Develop and enhance ServiceNow CSM solutions.
- Configure Case Management and Customer Workflows.
- Create integrations with external systems.
- Support TAM Acceleration programs.
- Develop custom applications and workflows.
- Provide L3 support and technical guidance.
Sourced from naukri
Skills
TAM AccelerationSOAP APIcase managementservicenow csmTAMflowcsmAgent WorkspaceREST APICustomer Service ManagementCustomer Service Portal
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
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An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
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