Senior Service Reliability Engineer (SRE)

Job Summary


Responsibilities

• Automation AIOps: Design, build, and maintain automation pipelines (PowerShell, Python, Azure DevOps/GitHub Actions) and integrate AI/ML tools (such as Microsoft Copilot for Security, Azure Monitor AI insights) to drive proactive, self-healing operations.
• Microsoft Cloud Intune: Architect, manage, and optimize Microsoft Intune (Endpoint Manager) for zero-trust zero-touch device provisioning, policy compliance, and automated software deployment across multi-platform endpoints.
• Identity Access Management (Entra ID): Ensure high availability and robust security posture for Microsoft Entra ID (formerly Azure AD), managing Conditional Access, Identity Protection, Enterprise Applications, and automated lifecycle management.
• SharePoint Collaboration Reliability: Oversee the reliability, performance, and monitoring of SharePoint Online, OneDrive, and M365 collaboration tools, ensuring seamless user experience and data governance.
• Observability Incident Management: Establish comprehensive monitoring, logging, and alerting frameworks (Azure Monitor, Log Analytics, Grafana) to track SLOs, SLAs, and error budgets. Lead root-cause analysis (RCA) and post-mortem reviews for operational incidents.

Requirements for the role

• Experience: 5+ years of IT experience, with at least 3+ years specializing in SRE, Cloud Operations, or Systems Engineering within enterprise Microsoft environments.
• Microsoft Ecosystem Mastery: Deep expertise in Microsoft Entra ID, Microsoft Intune, and SharePoint Online administration and reliability engineering.
• Automation Scripting: Proficient in PowerShell, Python, or Bash for infrastructure automation and API integrations (Microsoft Graph API).
• AIOps Observability: Hands-on experience implementing AI-driven operations, anomaly detection, and modern monitoring tools (Azure Monitor, Application Insights, Prometheus).
• Cloud Infrastructure: Solid understanding of Azure core services, networking, security baselines, and infrastructure-as-code (Terraform or Bicep).

Skills/Certifications

• Relevant certifications such as Microsoft Certified: DevOps Engineer Expert, Azure Administrator Associate, or Identity and Access Administrator Associate.

• Experience utilizing Microsoft Copilot for Security or custom AI models for IT operations and incident triage.

• Strong background in Agile methodologies and Service Reliability Engineering principles (CI/CD, Chaos Engineering, Error Budgeting).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.