Senior Service Engineer

We are looking for a skilled Senior Service Engineer to join our team at Bajaj Allianz General Insurance Company Ltd. The ideal candidate will have a strong background in engineering and excellent problem-solving skills.

Roles and Responsibility

• Provide technical support and assistance to customers via phone, email, or in-person.


• Troubleshoot and resolve complex technical issues related to insurance products and services.


• Collaborate with internal teams to identify and implement process improvements.


• Develop and maintain technical documentation and knowledge base articles.


• Conduct training sessions for new hires and junior engineers on technical topics.


• Participate in quality assurance activities to ensure high standards of customer service.

Job Requirements

• Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent.


• Minimum 2 years of experience in a similar role within the insurance industry.


• Strong understanding of insurance products and services, including life, health, and general insurance.


• Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.


• Ability to work in a fast-paced environment and meet deadlines.


• Strong analytical and problem-solving skills, with attention to detail and accuracy.

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