Senior Service Coordinator
Gramton Weighing Automations · Pune · onsite · Posted 28d ago
₹3.6L - ₹6.0L PA3–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Receive and coordinate customer service complaints and requests.
- Schedule service visits and coordinate with service engineers.
- Track open service calls and ensure timely closure.
- Maintain service records, reports, and customer details.
- Coordinate with Sales, Service, Stores, and Accounts teams as required.
- Follow up with customers regarding service status and requirements.
- Prepare daily/weekly service reports and update management.
- Ensure proper documentation of service activities.
Sourced from naukri
Skills
Service CoordinatorGood communication