Senior Server Administrator

Job Description Server Administrator – Senior Engineer

Job Title:

Server Administrator - Senior Engineer

Location:

Cyber Park, Electronic City Phase 1, Bangalore

Experience:

Minimum 8 - 10 years in Server Administration and Remote Infrastructure Management, including at least 2 years leading or mentoring a technical team

Role Summary

We are seeking an experienced Server Administrator to own our Windows server environment, virtualization estate, and disaster recovery posture, while leading a team of Server Administrators. This role combines hands-on technical ownership of complex incidents, problem management, and upgrade/migration programs with day-to-day leadership of the server support team, ensuring SLA compliance, process discipline, and team development.

Key Responsibilities

Server Administration & Technical Leadership

• Own and administer Windows Server environments (2008, 2012, 2016, 2019) across the estate.
• Should have hands-on VMware troubleshooting and configure HA, DRS, V-Motion, and Affinity Rules.
• Own high complexity change requests (critical/emergency), coordinating directly with clients and stakeholders.
• Act as SME for SRM, Clusters, Datastores, and Disaster Recovery solutions.
• Chair incident review bridges, drive detailed root cause analyses, and ensure corrective actions are implemented.
• Own migration and upgrade projects end-to-end, ensuring accurate documentation and change compliance.
• Champion scripting and automation initiatives to reduce repetitive manual effort across the team.
• Own SLA compliance and reporting for the server administration function.
• Administer MECM (Microsoft Endpoint Configuration Manager) for patching, packaging, and software deployment across the server estate.
• Configure and manage VGPU allocation within the virtualization environment to support GPU-accelerated workloads.

Security, Vulnerability Management & SOC Coordination

• Own the vulnerability management lifecycle for servers, including scanning, risk assessment, remediation tracking, and patch compliance.
• Monitor SOC alerts and dashboards and lead analysis and triage of security events relevant to the server environment.
• Partner with the cybersecurity team to enforce hardening standards, access controls, and compliance requirements.
• Coordinate remediation timelines with server owners and stakeholders for identified vulnerabilities and security findings.

Team & Process Leadership

• Lead, mentor, and develop a team of Server Administrators, including workload allocation and performance reviews.
• Plan and manage the on-call rotation and weekend change schedule for the team.
• Represent the server team in incident, change, and problem management meetings.
• Drive ITIL process adoption and continuous improvement across the team.
• Serve as the primary escalation point for stakeholders and clients on server-related issues.

Required Skills & Experience

• Strong troubleshooting skills on VMware, HA/DRS, V-Motion, Affinity Rules.
• Deep understanding of SRM, Clusters, Datastores, DR solutions.
• Proven experience handling high-impact incidents, root cause analysis, and large-scale migrations/upgrades.
• Experience leading, mentoring, or supervising a technical team.
• Working knowledge of scripting and automation (e.g. PowerShell).
• Solid grounding in the ITIL framework.
• Hands-on experience with MECM for patch and software deployment management.
• Practical experience with vulnerability management tools and remediation processes.
• Exposure to SOC monitoring, alert triage, and security incident analysis.
• Sound understanding of cybersecurity principles and server hardening practices.
• Familiarity with VGPU configuration and management in virtualized environments.

Preferred Skills

• VMware VCP or Microsoft Hyper-V certification.
• ITIL certification.
• Prior formal people-management or team-lead training.

Other Requirements

• Flexible to work in 24x7 rotational shifts, on-call, and weekend schedules.

Why Join Us?

• Lead a team managing critical backend infrastructure in a dynamic environment.
• Exposure to diverse, high-impact projects and technical decision-making.
• A collaborative team culture focused on continuous learning and growth into broader infrastructure leadership.