Senior Security Response & Emergency Representative-2
Wells Fargo · Bengaluru · onsite · Posted 48d ago
Undisclosed4–9 yrsfulltimeSourced from
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About this role
Job Summary
Wells Fargo is seeking a Senior Security Response Emergency Representative
Responsibilities - Monitor, process, and troubleshoot time-sensitive and complex life or safety, robbery, burglary, and other alarm issues that are routed to the Security Response Center in accordance with Wells Fargo security procedures
- Collaborate with other staff in Security Response Center to handle response to incidents
- Provide feedback and present ideas for improving or implementing processes and tools within Corporate Security area impact
- Perform complex security, operational, and customer support tasks
- Identify, troubleshoot, and analyze false alarm issues to reduce fines
- Lead projects, conduct training, and serve as escalation point to assist analysts
- Provide subject matter expertise and interpretation of procedures to less experienced staff
- Interact with immediate team on basic information, plus internal and external customers, Security Response Center Analysts, and vendors
- 2+ years of private security, banking or corporate security support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Minimum 4 years Experience in Security Industry out of which minimum 2 years experience should be of Command Centers operations in Analyst or Sr Analysts roles.
- Candidate with Security Command Centers Tools, Software and Operational Experience.
- Candidates from CYBER SECURITY, DATA SECURITY, NETWORK SECURITY type of Command Centers background are not sought and may not be suitable for this role.
- Physical presence at the assigned Security Response Center is required and each employee in this role must work onsite at the location posted or other assigned office.
- This is a shift based role and candidate will be subjected to shift rosters, rotational shifts including Early Morning, Afternoon and Nights as per Leadership Directions, Operational Requirements and Strategic Decisions.
Sourced from naukri
Skills
Customer SupportCyberFinancial CrimesCorporate SecurityRisk IdentificationBankingNetwork SecuritySubject MatterRegulatory ComplianceData SecurityoperationscomplianceCustomer Relationships
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
Employee ratings
8,681 reviews
3.6/ 5
Culture
3.5
Career growth
2.9
Work-life
3.8
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