Senior SAP Infrastructure Engineer

Job Summary

Team/Opportunity: The Senior Infrastructure Engineer will be responsible for managing, automating, optimizing, and improving the SAP infrastructure estate hosted primarily on Microsoft Azure. The role will support both business-as-usual operations and strategic platform transformation activities across SAP landscapes, including S/4HANA, legacy SAP, HANA databases, application servers, high availability environments, disaster recovery, backup, monitoring, patching, and cost optimization.

The role requires strong technical ownership, hands-on engineering capability, operational discipline, and a continuous improvement mindset. The successful candidate will be expected to move the platform from manual and reactive operations toward automation, standardization, resilience, and cost-efficient service delivery.

Key Responsibilities

SAP Infrastructure Operations

• Manage and support SAP infrastructure environments hosted on Azure, including SAP application servers, HANA database servers, Web Dispatchers, high availability setups, and disaster recovery environments.
• Provide technical support for BAU operations, incidents, service requests, changes, maintenance windows, and problem management.
• Troubleshoot infrastructure issues across Linux, Azure, storage, backup, monitoring, networking, and SAP platform components.
• Support critical incidents and major incident management calls by providing technical analysis, recovery actions, and clear updates.
• Ensure SAP infrastructure services remain stable, secure, resilient, and aligned with operational requirements.

Automation and Engineering

• Design, develop, and maintain automation for SAP infrastructure operations using tools such as Ansible, PowerShell, Azure CLI, Bicep, Terraform, GitHub Actions, or equivalent technologies.
• Automate repetitive operational activities such as patching, server validation, health checks, backup checks, disk/filesystem cleanup, monitoring checks, and reporting.
• Build reusable scripts, templates, runbooks, and pipelines to reduce manual effort and improve consistency.
• Identify opportunities to move BAU activities toward zero-touch or low-touch operations.
• Promote infrastructure-as-code practices across the SAP estate.

Azure Platform Management

• Manage Azure infrastructure components supporting SAP workloads, including virtual machines, disks, storage accounts, NetApp Files, networking, backup, monitoring, identities, and automation services.
• Support Azure resource lifecycle management, including provisioning, scaling, rightsizing, tagging, cleanup, and decommissioning.
• Review Azure platform configuration for performance, resilience, security, and cost efficiency.
• Work with architecture and cloud platform teams to implement approved design patterns and operational standards.

Cost Optimization

• Identify and drive Azure cost optimisation opportunities across the SAP estate.
• Analyse resource utilisation and recommend rightsizing, scheduling, reservation, storage optimisation, backup retention changes, and decommissioning opportunities.
• Support cost governance by ensuring new infrastructure requests are justified, reviewed, and aligned with the platform s cost control principles.
• Contribute to monthly cost reviews, savings tracking, and optimisation reporting.

Resilience, Backup, and Disaster Recovery

• Support high availability and disaster recovery design, testing, and operational readiness for SAP workloads.
• Validate backup coverage, restore readiness, monitoring, and operational recovery procedures.
• Identify gaps in backup, replication, failover, and recovery processes and propose improvements.
• Participate in resiliency tests and ensure outcomes, risks, and follow-up actions are documented and tracked.

Patching and Lifecycle Management

• Support OS patching, SAP infrastructure patching, kernel updates, and related maintenance activities.
• Automate and standardise patching processes for SAP landscapes, including both HA and Non-HA environments.
• Ensure pre-checks, post-checks, validation steps, rollback plans, and documentation are consistently followed.
• Support OS upgrade and migration initiatives, including RHEL lifecycle activities.

Monitoring, Incident Reduction, and Problem Management

• Improve monitoring, alerting, and operational dashboards for SAP infrastructure.
• Analyse recurring incidents and alerts to identify permanent fixes.
• Reduce alert noise, manual intervention, and repeated service interruptions.
• Drive problem management actions through root-cause analysis, preventive fixes, documentation, and automation.

Documentation and Governance

• Maintain accurate technical documentation, operational runbooks, architecture diagrams, SOPs, change records, and Jira updates.
• Ensure all work is tracked clearly through Jira, ServiceNow, or agreed team processes.
• Follow change, incident, access, security, and operational governance processes.
• Provide clear communication on status, blockers, risks, timelines, and closure updates.

Collaboration and Stakeholder Management

• Work closely with SAP Basis, application teams, architecture, cloud platform, security, monitoring, backup, network, and vendor teams.
• Provide technical input into design discussions, project planning, operational readiness, and implementation reviews.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.