Senior Salesforce Service Cloud Developer

Opportunityfor Senior Salesforce ServiceCloud Developer

Employment | Immediate

Responsibilities

• Participate in solution design,Development, Testing, Deployment, Support, and maintenance
• Customize page layouts, validation rules, workflows, and reports
• Implement automation using:
• Flows (Flow Builder)
• ProcessBuilder (legacy support)
• ApprovalProcesses
• Data management and security:
• Handle data migration, data quality, and data integrity
• Implementrole hierarchies, profiles,permission sets, and sharing rules
• Ensure compliance with data securityand governance standards
• Testing and Deployment effectiveness:
• Developunit tests and ensure high code coverage
• Conduct system testing,UAT support, and defect resolution
• Manage deployments using CI/CD pipelines (e.g., Copado, Git, Jenkins, Azure DevOps)
• Collaborate with customerand onsite/offshore team to do thorough impactanalysis and to provide solutions accordingly
• Good analytical and communication skill to Collaborate with Client and offshore team

Must Have

• Design,develop, and implementsolutions on the Salesforce ServiceCloud platform

• Build customized solutions using:

Apex (triggers, classes,batch jobs)

LightningWeb Components (LWC) / Aura Components

Visualforce (where applicable)

• Configure standardService Cloud features

Case Management

Omnichannel routing

KnowledgeBase

ServiceConsole

Entitlements & Milestones

• Implement automation using:

Flows

ProcessBuilder (Legacy Support)

ApprovalProcess

• Salesforce Integration experience

Rest APIs

Salesforceinbound and outboundintegrations

HandlingAuthentication methods (OAuth,named credentials)

Good-to-Have

• SalesforceAdmin and developercertifications (PD1)

Overall Experience (in Yrs)

• 8 Years +

Considerations

• Employment
• Locations– Pan India
• Work from office
• Monday to Fridayworking

Screening Criteria

• Design, develop,and implement solutions on the Salesforce Service Cloud platform
• Build customized solutions using Apex (triggers, classes,batch jobs), Lightning Web Components (LWC) / Aura Components, Visualforce (where applicable)
• Configure standardService Cloud features-Case Management, Omnichannel routing, Knowledge Base, Service Console, Entitlements & Milestones
• Implement automation using Flows, ProcessBuilder (Legacy Support), Approval Process
• Salesforce Integration experience - Rest APIs , Salesforce inboundand outbound integrations , Handling Authentication methods (OAuth, named credentials)
• Available to work from office
• Available to join within 30 Days