Senior Salesforce Developer

Job Title: Sr Salesforce Developer

Location: Remote - India

Department: Front Office Solutions Delivery

Role Summary

The Senior Salesforce Developer designs, builds, tests, and deploys scalable Salesforce solutions across Sales Cloud, Service Cloud, and related platform capabilities. This role partners with business stakeholders, admins, and integration teams to deliver reliable automation, integrations, and user experiences while maintaining strong engineering standards.

Key Responsibilities

• Build and maintain Salesforce functionality using Apex, Lightning Web Components (LWC), Flows, validation rules, and approval processes
• Deliver end-to-end features: requirements clarification, technical design, development, testing, release, and post-deployment support
• Design and implement integrations between Salesforce and external systems (REST/SOAP APIs), using middleware such as Make.com/Jitterbit/Etc. when appropriate
• Implement data models, security model (profiles, permission sets, sharing, role hierarchy), and performance best practices
• Troubleshoot production issues, perform root cause analysis, and drive preventative fixes
• Partner with Salesforce Administrators on declarative vs programmatic approach decisions
• Install/Configure/Remove managed packages
• Create, Configure, maintain connected apps
• Create and maintain clear technical documentation for implemented solutions and integrations

Required Qualifications

• 5+ years of Salesforce development experience (Apex, LWC, SOQL, SOSL)
• Strong understanding of Salesforce Governor Limits and performance optimization
• Experience with Salesforce security and data access patterns (sharing, CRUD/FLS enforcement)
• Proven experience designing and implementing integrations with external systems
• Strong problem-solving skills and ability to work independently with minimal oversight

Preferred Qualifications

• Salesforce Platform Developer I or II certification
• Experience with Service Cloud features (Case management, Omni-Channel, Knowledge)
• Experience with asynchronous processing (Queueable, Batch, Platform Events)
• Experience with Salesforce CPQ & Experience Cloud
• Familiarity with release management in Salesforce environments and working across sandboxes
• Familiarity with building and utilizing AI Agents

Technical Skills

• Apex (classes, triggers, best practices, test coverage)
• LWC, Aura (legacy), Lightning Design System
• SOQL, SOSL, data modeling
• Flows and declarative automation governance
• APIs and integration patterns
• Make.com scenario design patterns (webhooks, retries, error handling, idempotency) as applied to Salesforce integrations

Soft Skills

• Clear written and verbal communication
• Strong ownership mindset and delivery focus
• Ability to translate business requirements into technical solutions
• Comfortable working with cross-functional teams across time zones

Working Hours

• Aligned to India business hours with occasional overlap with US and EU stakeholders as needed.

How Success Is Measured

• On-time delivery of features with low defect rates
• Maintainable codebase with consistent standards and strong test coverage
• Stable integrations and reduced incident volume
• Improved user productivity through well-designed automation and UX