Senior Sales Manager

Role & responsibilities

• Drive sales and achieve monthly and annual sales targets.
• Generate new leads through direct enquiries, digital leads, travel agents, referrals, and other sales channels.
• Sell Domestic tour packages and travel services.
• Handle customer enquiries, understand travel requirements, and recommend suitable packages.
• Follow up with leads and convert enquiries into confirmed bookings.
• Build and maintain strong relationships with customers, travel agents, and business partners.
• Maintain accurate records of leads, follow-ups, bookings, and sales performance.
• Monitor sales pipeline, conversion rates, and revenue against targets.
• Coordinate with the operations team to ensure smooth execution of bookings and travel arrangements.
• Handle customer concerns professionally and ensure a high level of customer satisfaction.
• Support, guide, and motivate the sales team to achieve individual and team targets.
• Prepare regular sales reports and provide updates to management.
• Stay updated on travel destinations, packages, pricing, and market trends.

Preferred candidate profile

• 2-4 years of relevant experience in sales/business development, preferably in the travel and tourism industry.
• Strong knowledge of travel products, packages, and customer handling.
• Proven track record of achieving sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Leadership and team-management capabilities.
• Strong business-development and client-acquisition skills.
• Ability to work in a target-driven environment.
• Candidates with experience in travel agencies, tour operators, or hospitality/travel-related businesses will be preferred.

Perks and benefits

• Performance-based incentives
• Attractive sales incentives
• Travel-related benefits
• Employee discounts on travel packages
• Career growth opportunities
• Leadership and team-management exposure
• Training and professional development
• Supportive work environment
• Recognition and rewards for target achievement