Senior Sales Manager

Job Description – Senior Sales Manager (Residential Real Estate)

Position: Senior Sales Manager

Location: Kolkata

Experience: 1–3 Years

Open Positions: 2

Compensation: ₹3 – ₹5 LPA + Attractive Performance Incentives

Gender: Male / Female

About the Company

We are a leading real estate channel partner company specializing in residential property sales across Kolkata. We work with reputed developers and assist homebuyers in identifying and purchasing the right property through a consultative sales approach.

Role Overview

The Senior Sales Manager will be responsible for managing qualified leads generated by the Pre-Sales Team and converting them into successful sales. The role requires excellent communication, customer relationship management, site visit coordination, negotiation skills, and the ability to deliver a seamless home-buying experience.

Key Responsibilities

• Handle and manage qualified leads assigned by the Pre-Sales Team.
• Engage with prospective customers to understand their requirements and buying preferences.
• Conduct client meetings, project presentations, and property demonstrations.
• Coordinate and accompany customers for project site visits and property inspections.
• Build strong relationships with prospective buyers through regular follow-ups and consultations.
• Explain project specifications, pricing, floor plans, payment schedules, and available offers.
• Guide customers through the complete sales cycle from enquiry to booking closure.
• Negotiate and close deals while ensuring high levels of customer satisfaction.
• Work closely with the Pre-Sales Team to ensure smooth lead handover, tracking, and conversion.
• Maintain accurate customer records, follow-up schedules, and sales updates in the CRM system.
• Achieve monthly, quarterly, and annual sales targets.
• Stay updated on project inventory, market trends, competitor activities, and pricing dynamics.
• Coordinate with developers, internal teams, and customers to facilitate smooth booking and documentation processes.
• Ensure timely collection of customer documents and support post-booking coordination when required.

Key Performance Indicators (KPIs)

• Site Visits Conducted
• Sales Closures / Bookings
• Revenue Generated
• Lead-to-Site Visit Conversion Ratio
• Site Visit-to-Booking Conversion Ratio
• Follow-Up Effectiveness
• Customer Satisfaction and Retention

Desired Candidate ProfileEducational Qualification

• Graduate in any discipline (Mandatory)
• Higher educational qualifications will be preferred.

Experience

• 1–3 years of experience in Real Estate Sales, Insurance, Banking, Hospitality, Automotive, Wealth Management, or any customer-facing sales role.
• Proven experience in handling clients and achieving sales targets will be preferred.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong negotiation, persuasion, and closing abilities.
• Presentable personality with a professional appearance.
• Strong customer relationship management skills.
• Ability to work in a target-driven and fast-paced environment.
• Good analytical, organizational, and follow-up skills.
• Self-motivated with a proactive approach towards sales.

Language Requirements

• Bengali – Speak & Understand
• Hindi – Speak & Understand
• English – Read, Speak & Understand

What We Offer

• Attractive fixed salary with performance-based incentives.
• Opportunity to work with reputed residential real estate projects across Kolkata.
• Structured training and professional development programs.
• Clear career progression opportunities within the organization.
• Dynamic, growth-oriented, and performance-driven work environment.

Ideal Candidate

A confident, articulate, and result-oriented sales professional who enjoys interacting with customers, understands their requirements, and possesses the ability to convert opportunities into successful sales while delivering an exceptional customer experience.