Senior Sales Manager

Job Description Senior Sales Manager

Designation: Senior Sales Manager
Department: Sales
Industry: Automobile / Dealership
Experience: 5–8 years
Location:Navi Mumbai
Salary: 9–10 LPA (Negotiable, based on experience)

Job Summary

We are looking for an experienced and result-oriented Senior Sales Manager to lead our sales team, achieve business targets, improve customer satisfaction, and drive overall dealership sales performance.

Key Responsibilities

• Achieve monthly, quarterly, and annual sales targets.
• Lead, manage, and motivate the sales team to achieve individual and team targets.
• Monitor daily sales activities, enquiries, leads, test drives, bookings, and retail deliveries.
• Develop strategies to increase vehicle sales and improve conversion ratios.
• Ensure proper follow-up on leads and customer enquiries.
• Monitor the sales funnel and ensure timely closure of pending leads.
• Handle key customers and resolve customer concerns professionally.
• Analyze sales performance, market trends, competitor activities, and customer requirements.
• Conduct regular team meetings and performance reviews.
• Train and coach Sales Executives to improve their product knowledge and selling skills.
• Coordinate with Finance, Insurance, CRM, Service, and other departments for smooth customer delivery.
• Prepare and submit daily, weekly, and monthly sales reports to management.
• Ensure compliance with company policies, SOPs, and manufacturer guidelines.
• Drive customer satisfaction and improve repeat/referral business.
• Support management in developing new business opportunities and local marketing activities.

Candidate Requirements

• Graduate in any discipline; MBA/PGDM in Sales/Marketing will be an advantage.
• 5–8 years of experience in automobile sales, preferably in a dealership.
• Minimum 2–3 years of experience in a supervisory/managerial sales role.
• Strong leadership and team-management skills.
• Excellent communication, negotiation, and customer-handling skills.
• Strong knowledge of sales processes, lead management, and CRM.
• Target-oriented with strong analytical and problem-solving abilities.
• Should be comfortable working in a target-driven environment.

Key Performance Indicators (KPIs)

• Monthly retail and booking achievement
• Lead-to-booking and booking-to-retail conversion
• Test-drive conversion
• Team productivity
• Customer satisfaction
• Enquiry and lead follow-up
• Revenue and profitability
• Customer retention and referral business

Contact: [phone removed]
Email: [email removed]