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    Job · 21144323

    CHENNAI · FULLTIME

    Senior Sales Execution Professional

    Hapag-Lloyd

    Hapag-Lloyd

    Chennai · onsite · Posted 6d ago

    Sourced fromNaukri
    Undisclosed6–11 yrsfulltimeChennai

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    Section · 01

    About this role

    • Achieve annual targets for Ocean, CH and Ship Green.

    • Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.

    • Promote all digital / Inland products for Hapag-Lloyd to our customers.

    • Bachelor s degree/MPA

    • 6 years industry experience in logistics industry. Focused on
      Result orientated management.

    • English and local language and/or Customer Service functions.

    • Strong knowledge of data quality importance, T&T, steering, etc.,

    • Strong knowledge of user application systems (FIS, MS Office, Word, Excel).

    • Knowledge of user application systems (FIS, QLIKVIEW, SALESFORCE).

    • Evaluate customer potential and update Account Strategy.

    • Continuously improve the customer portfolio by securing
      new accounts and removing underperforming accounts.

    • Work up on CH Optimus targets and drive Ship Green initiative
      among customers.

    • Ensure regular updates of all activities in Salesforce.

    • Drive LKA customer performance and ensure Account plans updates.

    • Prepare and conduct visits, report and follow-up on visits.

    • Conclude contracts for MR customers (proposal, negotiation, closing)

    • Record commitments (tender tracking/commercial)

    • Drive CU business for foreign MRs and adhere to Push-Pull process.

    • Selectively engage in TM discussions where relevant (e.g., tender guidance
      and negotiations, special commodity market rates, etc.)

    • Provide feedback on the market including rates, competition activities, market
      conditions etc., to all relevant stakeholders.

    • Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM.

    • Provide clear info to Sales Coordination regarding handover to Customer Service


      Mandatory: Request you to please provide answers to the questions below as part of the shortlisting process (kindly attach your responses along with your resume).

    • Describe a situation where you converted a new customer or won back lost business. What was your approach and what was the outcome
    • How would you increase market share in a territory where competitors are well established
    • Describe a successful negotiation that improved both customer satisfaction and business profitability.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Customer Servicedata qualitycustomer satisfactionqlikLogisticsSales CoordinationmanagementsalesforceexcelMS Office Word

    Section · Company

    About Hapag-Lloyd

    Hapag-Lloyd

    Hapag-Lloyd

    IT Services & Consulting

    2.3k+

    employees

    1847

    179 years old

    Hamburg

    Germany

    ₹3.6L PA avg

    Avg at Hapag-Lloyd

    About

    A prominent global container shipping company, facilitating efficient transport solutions with a extensive fleet and a vast network of services connecting international ports.

    Industries

    IT Services & ConsultingUrban Transport

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.8

    Career growth

    3.2

    Work-life

    3.8

    Employees rate it well for

    Job Security39Company Culture38

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