Senior Sales Coordinator

Job Title: Senior Sales Coordinator

Key Responsibilities (Primary Focus Areas)

• Sales Coordination & Support:
  Act as the central point of coordination between the sales team, customers, and internal departments to ensure smooth execution of sales processes.
• Order Management:
  Handle end-to-end order processing including order entry, tracking, documentation, and timely delivery coordination.
• Client Communication & Follow-ups:
  Maintain regular communication with clients regarding orders, quotations, and delivery timelines; follow up for order confirmations and pending requirements.
• Sales Documentation & Reporting:
  Prepare quotations, proforma invoices, sales orders, and maintain accurate sales records and reports.
• Payment & Collection Coordination:
  Work closely with the accounts team to follow up with customers for payments and ensure timely collections.

Additional Responsibilities

• Monitor sales targets and assist the sales team in achieving goals.
• Coordinate with logistics and warehouse teams to ensure timely dispatch of goods.
• Resolve customer queries and escalate issues when required.
• Maintain and update CRM or sales tracking systems.
• Assist in preparing MIS reports, sales forecasts, and performance analysis.
• Support senior management with data and insights for decision-making.

Communication & Coordination

• Draft and send professional emails to customers and internal teams.
• Ensure clear communication between sales, accounts, and operations departments.
• Maintain strong relationships with existing clients.

Required Skills & Qualifications

• Strong experience in sales coordination or a similar role.
• Excellent organizational and multitasking abilities.
• Good communication skills (written and verbal).
• Proficiency in MS Excel and basic sales/reporting tools.
• Ability to handle multiple clients and deadlines efficiently.
• Strong follow-up and problem-solving skills.