Senior Sales Compensation Analyst (CaptivateIQ)

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What You'll Do:: Own CaptivateIQ end-to-end: serve as the primary system administrator responsible for configuration, data integrity, calculation logic, and platform governance. 

Update, correct, and maintain commission plan structures, rules, tiers, accelerators, and crediting logic within CIQ as plans change or errors are identified. 

Investigate and resolve commission calculation discrepancies, tracing issues back to source data (Salesforce, HRIS, billing) versus CIQ configuration. 

Act as the go-to recommender for all CIQ changes; evaluating requests from Sales, Sales Ops, HR, and Finance, and advising on the best way to implement them within the platform's capabilities. 

Partner with FP&A and Sales Compensation leadership to translate new or amended comp plans (including dependent-variable and accelerator-based designs) into accurate CIQ builds. 

Manage data integrations and imports between CIQ and upstream systems (Salesforce, HRIS, billing/ERP), ensuring clean, reconciled data flows. 

Build and maintain CIQ reporting and dashboards to support commission audits, payout reconciliation, and leadership visibility into plan performance. 

Own the commission payout calendar and monthly/quarterly close process within CIQ, ensuring statements are accurate and released on time. 

Document CIQ configurations, workflows, and change history to maintain a clean audit trail and reduce key-person risk. 

Support SOX-related controls and audit requests tied to commission calculations and system access. 

Train and support sales, finance, and HR stakeholders on how to read commission statements and use CIQ-related tools. 

Stay current on CaptivateIQ platform releases and proactively recommend enhancements that improve accuracy, scalability, or rep experience.

What You Bring:: 5+ years of experience in sales compensation, commissions administration, or a related finance/RevOps function. 

Deep, hands-on CaptivateIQ experience is required ; including plan building, formula/logic configuration, data connections, and admin-level troubleshooting. Candidates without direct CIQ experience will not be considered. 

Proven track record as a system owner or lead administrator for a commissions or incentive compensation platform (CIQ, Xactly, Varicent, SPIFF, or similar), with a strong preference for CaptivateIQ specifically. 

Strong understanding of sales compensation plan mechanics  such as quotas, accelerators, tiers, SPIFFs, draws, clawbacks, and multi-component plans. 

Advanced Excel skills; comfort working with large, imperfect datasets and reconciling data across systems. 

Experience with Salesforce (or another CRM) as a data source for commissions, including how opportunity and product data flow into calculations. 

Excellent attention to detail and a bias toward accuracy; this role is the last line of defense before commission dollars go out the door. 

Strong communication skills; able to explain complex calculation logic clearly to non-technical stakeholders and to push back diplomatically on requests that would compromise data integrity. 

Comfort operating independently and taking ownership; this person will be the internal expert and primary decision-maker on CIQ matters.

Nice to Have:: CaptivateIQ certification or formal admin training. 

Experience supporting compensation plans in a PE-backed or multi-business-unit software company. 

Familiarity with ASC 606 revenue recognition as it relates to commission expensing. 

Prior experience partnering directly with FP&A on plan design or comp modeling.

AI Fluency:: Level 1: Basic AI User (Foundation): Uses approved AI tools to support daily work, writes basic prompts, and reviews outputs for accuracy while following security, privacy, and Responsible AI guidelines.

Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.    All employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards. Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.   If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!   www.perforce.com   Please click here for: EOE & Belonging Statements | Perforce Software