Senior Renewals Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Renewals Specialist based in the United States.

This role offers the opportunity to drive the success of a growing renewals organization by managing strategic customer and partner relationships. You will own renewal forecasting, pipeline visibility, and operational processes that directly support revenue growth. Working across sales, channel operations, customers, and technology partners, you will help create efficient workflows and maximize renewal opportunities. The position is ideal for a detail-oriented professional who combines analytical skills with strong communication and relationship-building abilities. You will play a key role in improving renewal processes, supporting sales teams, and ensuring customers receive a seamless experience. This is a high-impact opportunity for someone who enjoys ownership, collaboration, and building scalable business operations.

Accountabilities:: As a Senior Renewals Specialist, you will manage a broad portfolio of renewal opportunities while developing processes, forecasts, and partnerships that strengthen revenue performance. You will collaborate with internal teams and external partners to ensure timely execution and continuous improvement.

Own and execute renewal strategies across a portfolio of customer contracts with technology vendors and manufacturers.

Build, maintain, and improve accurate renewal pipeline reports, forecasts, and tracking processes.

Provide sales teams with actionable insights and leading indicators around upcoming renewal opportunities.

Partner with sales and channel operations teams to generate renewal quotes 30, 60, and 90 days before contract expiration dates.

Work directly with customers to support renewal transactions, contract consolidation, and account retention initiatives.

Develop strong relationships with manufacturer, OEM, and software partner renewal teams.

Maximize eligibility and attainment of renewal incentives, rebates, and partner programs.

Educate internal stakeholders on renewal opportunities, program updates, and relevant offerings.

Assist customers through phone and email communication regarding quotes, support questions, and renewal processes.

Maintain compliance with company policies, security requirements, and operational standards.

Continuously improve renewal workflows, reporting processes, and operational efficiency.

Requirements:

The ideal candidate is a highly organized and proactive professional with experience in renewals, sales operations, or customer-focused business processes. You should be comfortable managing complex workflows, analyzing data, and collaborating with multiple stakeholders.

Strong experience in renewals, sales operations, account management, customer success operations, or a related business function.

Excellent communication and collaboration skills with the ability to build trust with customers, partners, and internal teams.

Strong project management skills with the ability to manage multiple priorities independently.

Ability to work effectively in ambiguous situations while maintaining accountability and attention to detail.

Comfortable interacting directly with customers and supporting business conversations.

General understanding of sales processes, revenue operations, and business development practices.

Experience working with manufacturer programs, vendor processes, or partner ecosystems is preferred.

Advanced proficiency in Microsoft Excel, including pivot tables, formulas, reporting, and quote presentations.

Strong analytical mindset with the ability to interpret data and identify business opportunities.

Ability to quickly learn new systems, tools, and operational processes.

Benefits:

Competitive base salary range of $85,000 – $90,000 plus bonus and/or commission opportunities depending on location and experience.

Fully remote work environment with flexibility.

Unlimited paid time off (PTO).

Paid parental leave.

Company-funded 401(k) contributions.

Employer-paid health insurance coverage for employees and families.

Transparent and collaborative culture with ongoing coaching and performance feedback.

Quarterly performance reviews and opportunities for professional growth.

Team-building activities and employee engagement initiatives.

Opportunity to work with a diverse, high-performing team focused on innovation and customer success.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1