Senior Relationship Officer Gold Loan

• Develop and maintain strong relationships with existing customers to increase gold loan business.
• Identify new business opportunities and expand the customer base through effective sales strategies.
• Manage and grow a portfolio of gold loan accounts while ensuring high levels of customer satisfaction.
• Collaborate with internal teams to achieve business objectives and resolve customer complaints.
• Analyze market trends and competitor activity to stay ahead in the gold loan market.
• Provide excellent customer service and support to build long-term relationships.

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