Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 16372350

    Ernst Young logo

    Senior Quality Manager

    Ernst Young · Bengaluru · onsite · Posted 44d ago

    Undisclosed10–15 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role Summary
    The Contract Risk Lead is responsible for assessing, governing, and monitoring contractual, regulatory, privacy, security, operational, AI, and delivery risks associated with GDS-supported engagements. The role ensures that contract obligations, regulatory requirements, client-specific commitments, and internal risk policies are understood, operationalized, and continuously monitored throughout the engagement lifecycle.
    The individual will partner with Legal, Quality & Risk Management, Data Privacy, Information Security, Delivery Excellence, ODC, AI Governance, and Engagement teams to proactively identify risks, provide mitigation guidance, and support predictable, compliant delivery.
    Key Responsibilities Contract Risk Assessment & Governance
    • Review Statements of Work (SOWs), MSAs, Change Requests, Service Agreements, and subcontractor agreements.
    • Identify contractual obligations that may impact delivery, security, privacy, staffing, geography, subcontracting, hosting, AI usage, or operational processes.
    • Translate contractual requirements into actionable delivery controls and compliance obligations.
    • Maintain a repository of contract risk clauses, deviations, exceptions, and mitigation actions.
    • Provide risk sign-offs and recommendations for complex or high-risk engagements.
    Data Privacy & Regulatory Compliance
    • Assess contracts for privacy and data protection obligations.
    • Evaluate applicability of:
      • GDPR
      • UK GDPR
      • EU AI Act
      • Digital Operational Resilience Act (DORA)
      • Local country privacy regulations
      • Sector-specific regulations (Financial Services, Healthcare, Public Sector, etc.)
    • Ensure compliance requirements are incorporated into delivery plans.
    • Support privacy impact assessments and data processing reviews.
    • Review cross-border data transfer requirements and restrictions.
    AI Risk & Responsible AI Compliance
    • Assess contractual requirements related to AI, GenAI, Machine Learning, Automation, and Data Usage.
    • Identify AI-related obligations including:
      • Transparency requirements
      • Model governance requirements
      • Human oversight requirements
      • Data governance obligations
      • AI security controls
      • AI auditability requirements
    • Partner with AI governance teams to assess compliance with emerging AI regulations and client mandates.
    • Review third-party AI tool usage and associated contractual restrictions.
    Information Security & Data Protection
    • Evaluate engagement compliance with:
      • Information Security policies
      • Client security requirements
      • Data handling obligations
      • Encryption standards
      • Access management requirements
      • Incident reporting obligations
    • Validate alignment with privacy, security, and confidentiality commitments.
    • Participate in security reviews, spot audits, and compliance assessments
    ODC Governance & Audit Readiness
    • Review contractual clauses governing Offshore Delivery Centers (ODCs).
    • Support ODC setup governance and compliance validation.
    • Ensure contractual commitments are reflected in ODC operational controls.
    • Participate in ODC readiness reviews and audits.
    • Drive audit remediation and closure of identified findings.
    Delivery & Operational Risk Management
    • Assess delivery risks arising from:
      • Resource location restrictions
      • Client-specific delivery controls
      • Segregation requirements
      • Staffing commitments
      • Subcontractor usage
      • Service-level obligations
      • Transition and transformation commitments
    • Work with Delivery Excellence teams to ensure contractual obligations are reflected in project governance.
    • Identify risks early and recommend preventive actions.
    Compliance Monitoring & Assurance
    • Establish risk control frameworks for high-risk engagements.
    • Monitor compliance throughout the engagement lifecycle.
    • Perform periodic reviews of:
      • Contractual compliance
      • Data privacy compliance
      • Security compliance
      • AI compliance
      • ODC compliance
    • Support internal and external audits.
    • Track remediation plans and risk closure.

    Sourced from naukri

    Skills

    AutomationAccess ManagementCisacontractual complianceclassificationauditscisspcriscCippai governanceai securityCompliance MonitoringCapital MarketsCyber SecurityAudit Managementcompliancecontract managementArtificial Intelligence

    About Ernst & Young

    Ernst Young logo

    Ernst Young

    Management Consulting

    44k+

    employees

    2002

    24 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹15.3L PA avg

    Avg at Ernst & Young

    About

    At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over.

    Industries

    Management Consulting

    Employee ratings

    10 reviews

    3.4/ 5

    Culture

    1.9

    Career growth

    2.3

    Work-life

    2.5

    Employees rate it well for

    Job Security36Skill Development35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Senior Quality Manager · waiting for your command