Senior Quality Executive

Shift - Night Shift

Industry - Wiring Devices

Primary Role

To ensure that the products are high-quality, reliable, and ready for users by systematically monitoring and testing quality, identifying issues, driving corrective actions, and continuously improving quality processes.

Key Job Responsibilities

1. Create and maintain Quality Management Systems (QMS) for key processes, including the Customer Complaint Handling System.
2. Conduct Design Reviews for New Product Development, including Pre-Mass Production Approval and review of final products.
3. Approve Special Control Standards for new products and prepare and monitor defect trends.
4. Participate in and approve Root Cause Analysis (RCA) for significant quality issues/themes and projects, both internal and external.
5. Control and improve the quality of running products through process improvement initiatives.
6. Implement and ensure adherence to quality standards across various processes of the product assembly line.
7. Assess quality failures and initiate appropriate Corrective and Preventive Actions (CAPA) for in-house quality issues.
8. Drive and monitor Kaizen, 5S and PFMEA implementation in the respective area.
9. Conduct periodic internal quality audits to assess the deployment and effectiveness of systems and initiate corrective actions for achieving organizational quality objectives.
10. Visit and analyze customer complaints and ensure timely initiation, implementation, and closure of corrective and preventive actions.
11. Monitor quality performance against departmental objectives and KPIs such as PQC, OQC, CNQ Loss, Customer Complaints, etc.
12. Ensure compliance with applicable Product Standards and Quality Standards, including IS and IEC standards.
13. Monitor quality activities and resolve production-related quality issues during the night shift, ensuring smooth and consistent production operations.
14. Coordinate with Production, Engineering, R&D and other cross-functional teams to identify recurring quality issues and implement sustainable solutions.
15. Prepare and maintain quality reports, defect analysis, trend analysis and other relevant quality documentation.

Educational Qualification

• B.Tech/B.E. in Electrical Engineering or Diploma in Electrical Engineering.

Experience Required

• Relevant experience in Quality Assurance/Quality Control, preferably in the Wiring Devices industry.
• Candidates with hands-on experience in manufacturing of Switches & Sockets will be preferred.
• Strong understanding of quality processes, product quality, process improvement, RCA, CAPA, PFMEA, Kaizen and internal audits.

Required Skills

• Strong technical knowledge of Wiring Devices Switches & Sockets.
• Good understanding of WDS Quality processes and standards.
• Knowledge of IS/IEC standards applicable to electrical products.
• Strong analytical and problem-solving skills.
• Good command of MS Excel for quality data analysis and reporting.
• Good presentation and communication skills.
• Ability to independently handle quality issues and coordinate with cross-functional teams.
• Willingness and ability to work in the Night Shift is mandatory.