Senior Quality Engineering Coordinator

The Senior Quality Engineering Coordinator is accountable for leading and managing quality engineering and assurance activities across a program, workstream, or multiple projects/initiatives. This role ensures the development, execution, and continuous improvement of test strategies, plans, automation, and quality standards to support the delivery of high-quality technology solutions. The Senior Quality Engineering Coordinator adds value by driving best practices, compliance, and innovation in software testing.

The core responsibilities for the job include the following:

Test Strategy, Planning, and Execution:

• Develop, publish, manage, and execute test strategies, test plans, test cases, traceability matrices, automation scripts, status reports, defect logs, and exit reports.
• Identify and obtain required test data and test environments.
• Develop, publish, and manage testing estimates and financials.

Team Leadership and People Management:

• Manage and lead the testing activities of a workstream, program, or multiple projects/initiatives.
• Manage and lead a team of test analysts, including capacity management, performance management related to assigned projects/initiatives, productivity and quality of the team's work, and required compliance.
• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.

Quality Assurance and Continuous Improvement:

• Ensure adherence to QA/QE standards and support the implementation of new standards.
• Recognize and identify areas where policies, processes, procedures, tools, and methodologies need to be changed, developed, or improved. Identify and implement continuous improvements.
• Track and report QA/QE metrics and KPIs such as velocity, defect slippage, etc.
• Identify, manage, and implement remediation for any non-compliance items and deviations.

Technical and Domain Expertise:

• Provide technical input and feedback on design, assess impact to testing, and identify QA automation solutions based on the solution being implemented.
• Identify and implement automation, AI, or other emerging solutions to expedite testing, improve quality, and reduce costs.
• Apply extensive knowledge of software quality assurance, quality management, and problem-solving methodologies.

Requirements:

• 5 to 8 years of experience.
• Domain and Testing: Retail Banking, Web-based Testing, UX Testing, API Testing, Accessibility Testing.
• Automation and Programming: Selenium WebDriver, Appium, TestNG, JUnit, Python, Java, JavaScript.
• Tools and Technologies: Git / Version Control Systems, HTML, CSS, Web Services, SQL and Database Fundamentals, API Testing and Virtualization Tools, Jira, Confluence, and Agile Tools, Perfecto or similar Mobile and Browser Testing Tools, GitHub Copilot or other GenAI-based Tools.

Additional Requirements:

• Experience writing and executing automation test cases.
• Experience building object repositories for web and native applications.
• Strong understanding of QA/QE methodologies and best practices.
• 5-8 years of QA/QE experience.
• 1-3 years of development experience.